killab1
09-08-2009, 05:13 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.08.04
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
Pokerstars, No Limit Holdem, working great for Fulltilt
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes, as fas as I know
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes, C:\Program Files\PokerStars\Handhistory\BArnold1\
5) Are the hands being imported into Holdem Manager?
No, however table manager recognizes Pokerstars, but the imports of hand histories have errors
5a) Do they import if you create a new database?
No
6) Have You Tried the Table Finder and did it work?
Yes I have tried it and it did not seem to work
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Yes
1.08.04
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
Pokerstars, No Limit Holdem, working great for Fulltilt
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes, as fas as I know
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes, C:\Program Files\PokerStars\Handhistory\BArnold1\
5) Are the hands being imported into Holdem Manager?
No, however table manager recognizes Pokerstars, but the imports of hand histories have errors
5a) Do they import if you create a new database?
No
6) Have You Tried the Table Finder and did it work?
Yes I have tried it and it did not seem to work
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Yes