PDA

View Full Version : Please Help...HUD not working for Pokerstars



killab1
09-08-2009, 05:13 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.08.04

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

Pokerstars, No Limit Holdem, working great for Fulltilt

2a) Have you clicked the Start Auto Import Button?

Yes

3) Have you the settings exactly as per the FAQ for your site?

Yes, as fas as I know

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

Yes, C:\Program Files\PokerStars\Handhistory\BArnold1\

5) Are the hands being imported into Holdem Manager?

No, however table manager recognizes Pokerstars, but the imports of hand histories have errors

5a) Do they import if you create a new database?

No

6) Have You Tried the Table Finder and did it work?

Yes I have tried it and it did not seem to work

7) If you open the HH are they written in English?

Yes

8) If your using Vista have you UAC disabled?

Yes

9) Have you attached the holdemmanager.config file?

Yes

fozzy71
09-08-2009, 09:14 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.08.04

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

Pokerstars, No Limit Holdem, working great for Fulltilt
......


*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174