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View Full Version : Holdem Manager does not import hands from Stars



Shaggadelic
09-08-2009, 10:29 AM
Hello,

I just updated Holdem manager to the latest beta and have Postgres 8.3 installed on my computer. However, when I start autoimport, it does recognize the table but not the players and Hero (me ;))

I configured the folders of the HH correctly... a separate folder for new and old HH.

Could someone please help me

Edit: Removed personal info from attachment

netsrak
09-08-2009, 11:23 AM
If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Shaggadelic
09-08-2009, 12:52 PM
1) What version of Holdem Manager are you using?

The latest beta
2) a. What poker site are you playing on and does the problem occur on more than one site?

b. Which type of game(s) are you playing? NL, FL, Omaha, SnGs, MTT
25-100NLHE Cash on Pokerstars
c. Have you clicked on the Start Auto Import button?
Yes

3) Often times, it is one setting or one box that has not been selected that causes the problem. Please see our detailed FAQs on configuring Holdem Manager to work with select poker sites to make sure that your HUD is set up properly for your selected poker site.
It has worked fine until 1.08.3
4) Check to see if the hand histories are showing up in the correct folder.
All HH show up

In Holdem Manager, navigate to Options > Configure Auto Import Folders and verify that the location of the folder Holdem Manager checks for is the hand histories folder of your poker client.
That was the problem, thank you for taking the time in helping me out

netsrak
09-08-2009, 01:07 PM
Thank you for the feedback