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124816
01-09-2012, 11:37 AM
After the latest PokerStars update HUD doesnt work, hands are not imported. Table manager detects the tables.

124816
01-09-2012, 12:10 PM
Problem solved, latest update solves the problem.

Blaze2007
01-09-2012, 12:25 PM
latest update doesn't work for me. Still got the same problem.
Should I reinstall HM?

crettibi
01-09-2012, 12:59 PM
same problem for me

hunting4nemo
01-09-2012, 01:15 PM
Same prob for me, table manager shows the tables but says 0/6 players for all of them.

netsrak
01-09-2012, 01:26 PM
Please reboot your computer and install the 1.12.09 update again: http://www.holdemmanager.com/Downloads/HmUpdate.exe

After this HM must display version 1.12.09 in the title.

If it still doesn't work check the handhistory settings in the Stars client and the path in the HM auto-import.

matosmaize
01-10-2012, 03:59 PM
Please reboot your computer and install the 1.12.09 update again: http://www.holdemmanager.com/Downloads/HmUpdate.exe

After this HM must display version 1.12.09 in the title.

If it still doesn't work check the handhistory settings in the Stars client and the path in the HM auto-import.

After update my HUD shows up after I have played 1 hand at the table. But "Pre-fetch 1 hand" option does not work.
Is it fixed in the 1.12.09?

Patvs
01-11-2012, 12:16 AM
Prefetch HUD will be fixed in the next update.

magic83
01-12-2012, 04:52 PM
Hi,

I have downloaded patch 1.12.09, but after installation HM is still showing previous verssion (in my case 1.11.07a), I have sticked to your hints (reboot comp, checked hh folder etc.), but after installation I am still able to see previous verssion of hm. Installation has been done succesfully

have you noticed a problem like that before with patch 1.12.09

of course hud still does not display anything

thx in adv for your answer

Patvs
01-12-2012, 08:53 PM
Apparenly HM is running from a different folder on your computer.
Right-click on the holdemmanager icon's properties to check where it's actually running from. And re-install the update to that location.

Patvs
01-12-2012, 10:21 PM
Leaked 1.12.09 build + pre-fetch fixed: (download) (http://www.megaupload.com/?d=532AK8MH)

honda
01-13-2012, 05:55 AM
Hi, I dont know what to do? Still no HUD?


With regards,

honda

netsrak
01-13-2012, 10:35 AM
during the prefetch or even when you are playing yourself?

Have you installed 1.12.09? Does it display 1.12.09 in the HM title window? Are the hands being imported?

guesswho
01-13-2012, 10:41 AM
Same here. Downloaded still no HUD.
Hand are being imported

Getting upset now.

magic83
01-13-2012, 01:55 PM
Apparenly HM is running from a different folder on your computer.
Right-click on the holdemmanager icon's properties to check where it's actually running from. And re-install the update to that location.

yep, u r right. My HM is running from a diffrent folder. I am sorry for silly question and thx a million for your help

ps. I have installed 1.12.09 without pre-fetch correction, seems to be that everything is fine (at least after couple of hands)

makc9I
01-14-2012, 12:08 PM
same problem. Hud doesn't work. Twice reinstalled last patch(1.12.09), tried to reboot computer. Doesn't help.

Patvs
01-14-2012, 10:52 PM
Set the PokerStars lobby in English.
Are the hands importings?
You're playing at a real money table?

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud .exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./

Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)

makc9I
01-15-2012, 05:09 AM
Set the PokerStars lobby in English. it was in English

Are the hands importings? Yes

You're playing at a real money table? Yes. 6max cash.

Which Operating System, Firewall, and Anti-Virus are you using? Win7 64, Comodo Firewall, Awast antivirus

Have a last version of HM (1.12.09) Pthed it 3 times.

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud .exe are started as administrator. was done before, checked it, all right


Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off done

Result haven't change, I didn' see the stats.
Can you help me using teamwiever?

Patvs
01-16-2012, 01:21 AM
Uninstall Comodo and reboot.

makc9I
01-16-2012, 03:37 AM
problem solved. 1 file moved to sandbox without asking me, I disabled firewall and stats appeared. After it i checked sandbox files and found here holdemmanager.exe. I just make this file trusted.