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dadwizz
01-09-2012, 04:32 AM
Can't get any HUD up on Fortune (Boss media).

HEM does import the hands, and when I use tablefinder, some stats show up on the table I play in the upper left corner for a splitsecond, and then is gone again. The game is 5man SNG.

Furthermore there are no $EV shown in the games I have played, and therefore no red line.

Help very appriciated...

netsrak
01-09-2012, 06:45 AM
* Please try updating to the latest version 1.12.09
http://www.holdemmanager.com/Downloads/HmUpdate.exe

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

dadwizz
01-09-2012, 08:43 AM
1.What version of Holdem Manager are you using?
- 1.12.09

1.What poker site are you playing on and does the problem occur on more than one site?
- palyed on fulltilt and it worked, play on pokerstars and it works. Don't work on fortune poker (boss media)

1.Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
- 5man SNG

1.Have you clicked on the Start Auto Import button?
- YES!

1.Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem - - Manager to work with poker sites to make sure your poker site is saving Hand History files.
tried everything - and HEM are importing the hands - but not correct, because it gets the buyin wrong and the place you get is wrong. And there are no $EV in the games. When I replay a hands in HEM I can see the stats !!!?

1.Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
- It does

2.If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
- hands are imported, but wrongly

1.If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
- hands are in database and in archive folder

1.Have you tried the Table Finder and did it work? http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+
- YES tables are found but no HUD

1.If you open the hand history files, are they written in English?
- YES

1.Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.
- can't attach that here

dadwizz
01-09-2012, 08:44 AM
1.What version of Holdem Manager are you using?
- 1.12.09

1.What poker site are you playing on and does the problem occur on more than one site?
- palyed on fulltilt and it worked, play on pokerstars and it works. Don't work on fortune poker (boss media)

1.Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
- 5man SNG

1.Have you clicked on the Start Auto Import button?
- YES!

1.Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem - - Manager to work with poker sites to make sure your poker site is saving Hand History files.
tried everything - and HEM are importing the hands - but not correct, because it gets the buyin wrong and the place you get is wrong. And there are no $EV in the games. When I replay a hands in HEM I can see the stats !!!?

1.Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
- It does

2.If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
- hands are imported, but wrongly

1.If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
- hands are in database and in archive folder

1.Have you tried the Table Finder and did it work? http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+
- YES tables are found but no HUD

1.If you open the hand history files, are they written in English?
- YES

1.Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.
- can't attach that here

Patvs
01-09-2012, 10:34 PM
Delete the file Program Files/RVG Software/HoldemManager/Config/exenames.txt
Then try the TableFinder again: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD


Also email us a handhistory of such a 5max SNG to support@holdemmanager.com
(with a link to this thread in the email)

dadwizz
01-10-2012, 04:14 AM
Tried to delete the file mentioned - did'nt help. Have mailed a HH.

thoma@o2.pl
01-26-2012, 01:06 PM
Hi dadwizz, did You get any answer ? Did it help?
with regards