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Mihej
09-07-2009, 05:14 AM
Hi there!i reinstalled my windows and also HM.I tried to import ongame hands i played on another computer,by importing from folder option.However it imported all the files it doesnt show any hand imported.What could be the problem?

netsrak
09-07-2009, 06:43 AM
Please try updating to the latest beta version from the link in my signature.

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Mihej
09-07-2009, 04:07 PM
UAC turning off didnt help,so i answer questions.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.09 beta 30b

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

I play FTP,Pacific and ongame.I paly NL HU.Problems only with ongame.

2a) Have you clicked the Start Auto Import Button?

yes

3) Have you the settings exactly as per the FAQ for your site?

yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

C:\Users\Mihail\AppData\Local\P5\RedKings\handhist ory

5) Are the hands being imported into Holdem Manager?

Yes the hands i just played being imported.

5a) Do they import if you create a new database?

yea hands do import if i create new database

6) Have You Tried the Table Finder and did it work?

No,didnt try

7) If you open the HH are they written in English?

yes

8) If your using Vista have you UAC disabled?

yes

9) Have you attached the holdemmanager.config file?

i did it now

fozzy71
09-08-2009, 01:18 AM
Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net