SSNoob
09-05-2009, 09:53 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta 30
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
It occurs on Pokerstars. No limit holdem
2a) Have you clicked the Start Auto Import Button?
yes
3) Have you the settings exactly as per the FAQ for your site?
I think so.
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?
Yes, they still import. but the table manager and HUD still do not work
6) Have You Tried the Table Finder and did it work?
Tried it. It made the table manager screen freeze.
7) If you open the HH are they written in English?
Everything is in english
8) If your using Vista have you UAC disabled?
Yes it is disabled. I unchecked the UAC box, restarted the computer, and checked to make sure the box is still unchecked.
9) Have you attached the holdemmanager.config file?
I am not really sure what that is. I read the FAQ and I do not recall seeing anything.
Also I am getting a message saying that windows is trying to fix the problem when HM tries to run the HUD. The only suggestion i have found is the UAC box being unchecked. I have done this so i am completely lost on what to do for the next step.
1.09 beta 30
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
It occurs on Pokerstars. No limit holdem
2a) Have you clicked the Start Auto Import Button?
yes
3) Have you the settings exactly as per the FAQ for your site?
I think so.
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?
Yes, they still import. but the table manager and HUD still do not work
6) Have You Tried the Table Finder and did it work?
Tried it. It made the table manager screen freeze.
7) If you open the HH are they written in English?
Everything is in english
8) If your using Vista have you UAC disabled?
Yes it is disabled. I unchecked the UAC box, restarted the computer, and checked to make sure the box is still unchecked.
9) Have you attached the holdemmanager.config file?
I am not really sure what that is. I read the FAQ and I do not recall seeing anything.
Also I am getting a message saying that windows is trying to fix the problem when HM tries to run the HUD. The only suggestion i have found is the UAC box being unchecked. I have done this so i am completely lost on what to do for the next step.