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doublesuitedaces
09-05-2009, 03:52 PM
hi i've downloaded hm trial version 1.08.04 tonight for use with omaha on pokerstars however after configuring it it wont import hands. it keeps coming up with import error despite me pointing it to where my stars hh are kept please help!

fozzy71
09-05-2009, 04:03 PM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

doublesuitedaces
09-05-2009, 04:21 PM
thanks i've downloaded the update and tried to import the hh files again but the window is just frozen it has said importing now for 15 mins i only have 6 hands in there. same on auto import just says auto importing but doesn't import anything.

doublesuitedaces
09-05-2009, 04:47 PM
Thanks for your help all working now.

fozzy71
09-05-2009, 05:37 PM
thanks i've downloaded the update and tried to import the hh files again but the window is just frozen it has said importing now for 15 mins i only have 6 hands in there. same on auto import just says auto importing but doesn't import anything.

This is typically caused by UAC getting turned back on by a vista update. :-\

If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.


Thanks for your help all working now.

Great. Hopefully that cure sticks for a while. ;)