PDA

View Full Version : Hands no longer exporting



iggymcfly
09-05-2009, 02:10 PM
I've exported my HHs several times with no trouble, but it's just stopped working. I go into the "hands" tab, make sure there's no filter on except for the filter by date (which I want). I select "all" so that there should be 1700 handss exporting, right click and go to "export all hands to hard drive". After about 10 seconds, the window pops up that says they've been exported to the ExportedHands folder. However, when I go to the ExportedHands folder they're not there. Any reason you can think of for this problem? It started yesterday.

I tried restarting my computer and updating to the new beta, but neither action helped.

fozzy71
09-05-2009, 03:23 PM
Somebody had a similar issue recently, and I am unsure if that was resolved.

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.


A few questions:


However, when I go to the ExportedHands folder they're not there.

Does this folder exist, before you do the export (due to previous exports)? Are there files already there or is it empty, before you do the export? Can you post a screen shot or 2 of the folder, before and after?

iggymcfly
09-05-2009, 03:58 PM
Oops, I actually had turned off UAC somehow. That was the problem.

fozzy71
09-05-2009, 05:10 PM
Oops, I actually had turned off UAC somehow. That was the problem.

FYI, windows auto updates can turn it back on w/o you knowing it.