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View Full Version : HUD not working for Pokerstars



Jazzman902
09-05-2009, 01:45 PM
1) What version of Holdem Manager are you using? 1.08.04
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site? PokerStars NLHE cash or tourneys

2a) Have you clicked the Start Auto Import Button? Yes

3) Have you the settings exactly as per the FAQ for your site? Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ? F:\PokerStars\HandHistory\

5) Are the hands being imported into Holdem Manager? no

5a) Do they import if you create a new database? no

6) Have You Tried the Table Finder and did it work? yes i tried, no tables showed up

7) If you open the HH are they written in English? yes

8) If your using Vista have you UAC disabled? N/A

9) Have you attached the holdemmanager.config file? yes

I can get the HUD to work on FullTilt but not Stars. Help! When I click auto import it says "Files importred: 1 of 1
Hands imported: 0
Duplicate hands: 0
Import Errors: 15"

The table finder also doesn't recognize the tables I am at.

fozzy71
09-05-2009, 03:25 PM
1) What version of Holdem Manager are you using? 1.08.04
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site? PokerStars NLHE cash or tourneys
.........

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

Jazzman902
09-05-2009, 04:34 PM
Installing the beta didn't help, I already had it installed

fozzy71
09-05-2009, 05:35 PM
Installing the beta didn't help, I already had it installed

:confused:

1.09 Beta 30a is current, not 1.08.04.

Please verify that HM updated properly, and it now says 1.09 Beta 30 in the Title bar of HM.

Jazzman902
09-05-2009, 06:08 PM
I am dumb, I wasn't installing the beta properly. Thanks for you help, I feel stupid.

fozzy71
09-05-2009, 07:27 PM
No problem, glad it was something relatively simple. Don't feel bad, you aren't the first, and won't be the last. ;)