completedonk
09-05-2009, 08:33 AM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 Beta 30a
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
FTP, only in ante games.
2a) Have you clicked the Start Auto Import Button?
Yes.
3) Have you the settings exactly as per the FAQ for your site?
Yes afaik.
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yep, all the HHs seem to import fine etc. It's just not reading the ante HHs at all and isn't importing them.
5) Are the hands being imported into Holdem Manager?
Everything but ante games.
5a) Do they import if you create a new database?
Haven't tried this.
6) Have You Tried the Table Finder and did it work?
?
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
?
1.09 Beta 30a
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
FTP, only in ante games.
2a) Have you clicked the Start Auto Import Button?
Yes.
3) Have you the settings exactly as per the FAQ for your site?
Yes afaik.
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yep, all the HHs seem to import fine etc. It's just not reading the ante HHs at all and isn't importing them.
5) Are the hands being imported into Holdem Manager?
Everything but ante games.
5a) Do they import if you create a new database?
Haven't tried this.
6) Have You Tried the Table Finder and did it work?
?
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
?