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Mike2
01-06-2012, 05:27 PM
My Holdem Manager doesn't recognize turbo SnG's properly and marks them down as reg speeds. For some reason, hyper turbos are recognized correctly though. I'm running HEM 1.12.08. I've set up the Pokerstars Tournament Summary folder in the auto import folders.

Hope you can help!

Mike

Patvs
01-06-2012, 09:06 PM
Email us a handhistory of a game to support@holdemmanager.com where the speed is wrongly detected

Mike2
07-02-2012, 05:41 AM
Any news on this issue yet? The new 1.12.10b build doesn't address it: turbo tournaments are still marked as reg speeds by HEM. Does HEM2 properly handle this and correctly marks the speed of tourneys?

netsrak
07-02-2012, 05:49 AM
I don't see any open bugs for this for HM1. Can you send us some new hands and summaries?

In HM2 this should work.

Mike2
07-02-2012, 06:11 AM
I don't see any open bugs for this for HM1. Can you send us some new hands and summaries?

In HM2 this should work.

That's odd. This is a longstanding issue that many users have complained about. For example, see http://forums.holdemmanager.com/manager-general/123091-how-filter-regular-turbo-sngs.html, http://forums.holdemmanager.com/manager-bugs/41813-sngs-speed-incorrect-shows-regular.html, http://forums.holdemmanager.com/poker-site-support/25350-pokerstars-no-difference-between-turbo-regular-sit-goes.html.

I'll email a recent HH for you to look at.