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honny
09-04-2009, 07:13 PM
Hi

Lets get it out of the way to start with : Im an idiot :(

I wanted HM to cover Full-tilt and went to add it. The whole thing froze up on me. After some reboots and another couple of tries, i deleted HM, and later on also Postgres because i cant remember either login name or pass for Postgres ( yes i know, im an idiot ).

I then tried to reinstall the whole thing, thinking i would set up a new Postgres thingy. It keeps giving me errors no matter how i try to get it going.

I have taken a couple of screenshots of them so you might have some idea of whats going on.

P.S. : im on a fully updated Windows XP. Its not my firewall giving probs.

Pics are attached.

pic 1 : occours when i click the "next" button shown in pic 2
pic 2 : see above
pic 3 : this error message shows up if i try to start HM and it then wants to connect to Postgres.

Any and all help is appreciated.

Thx
Honny

fozzy71
09-04-2009, 09:46 PM
......
pic 1 : occours when i click the "next" button shown in pic 2
pic 2 : see above

When you uninstall postgresql it does NOT delete your \data folder. This is so you can back it up and be able to reinstall sql and use the same database if so desired.

Here are my instructions to reinstall postgresql:

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

Vista: Turn off UAC - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Turn off Windows Firewall for installing HM and PostgreSQL. Once you get those installed you can add exceptions to the firewall. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

For uninstalling SQL please follow these steps:

1) Uninstall PostgreSQL from the Windows Control Panel.
2) manually delete the Program Files\Postgresql folders
3) run the command - start > run > cmd >

net user postgres /delete
4) reboot.
5) Install PostgreSQL again, with your firewall uninstalled or turned off if windows firewall, using postgresql 8.4.0-1 - http://www.enterprisedb.com/products/pgdownload.do#windows



pic 3 : this error message shows up if i try to start HM and it then wants to connect to Postgres.



That is typically a firewall issue that is blocking the postgresql connection.

First try a simple reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help at all we may want to schedule a remote support session to assist you.