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hem1233
09-04-2009, 05:07 PM
Today after not playing stars for a month it errors on importing cash omaha8 games. The HUD will not display for cashgames, and the cash table in the HUD manager quickly disappears when looked at.

HUD and import of tournament hands works however and the table is listed in the HUD manager.

I previously successfully imported o8 hand on stars, and HEM is working perfectly everywhere else. I tried manually importing a single hh from today, and rebooting but nothing. It shows as an import error.

fozzy71
09-04-2009, 05:23 PM
Today after not playing stars for a month it errors on importing cash omaha8 games...........


*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

hem1233
09-04-2009, 05:29 PM
I was under the impression it auto updated.

How to know when it needs an update? There's thousands of annoying popups I deal with daily telling me I am not authorized to use it for holdem :-) Maybe I missed it?

hem1233
09-04-2009, 05:33 PM
Edit: Appears to have worked now, but I had to rename all the files in order for the manual or folder update to work.

Cheers.

fozzy71
09-04-2009, 05:37 PM
I was under the impression it auto updated.
....

No, it does not auto update yet. Even when it does auto update, that will be for the major version updates, not all of the in-between beta versions we release. The majority of the time we don't want everyone using the latest beta, but it becomes necessary when the popular sites like FTP/Stars release updates that change their hand history formats.


It still doesn't work, everything is setup correctly.

Manual import didn't work either, but I don't even get an error message now.

Sorry, I forgot to post some instructions to try.

To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.


If that doesn't work for some reason, please verify that HM updated fully and says 1.09 beta 30 in the title bar. If it is beta 30, try to import to a new DB:

*Try creating a new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, and export/import the hands from the old DB, and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21