View Full Version : DoN SnG - current blind level stats

09-04-2009, 08:14 AM
Originally Posted by ceewyl from 2+2

I play Double or Nothing SnGs.
I updated my HM to 1.09 beta29 and now the HUD don't show the current blind level stats.

I tried the HUD options/additionals HUD filters/ include hands from other limit uncheck but it wasn't help.

I uninstalled the HM, install 1.08 and update to 1.09 beta 20 (I used this version before the 1.09.29 beta) but it was bad too.

What can I do now?

Thank for the help!


Answer by fozzy71
All I can suggest is the basics, at this point. If these don't help, follow step 3 and 4 to make a new thread on our forums, and I will have the support manager and/or developers assist me in helping you solve the problem.

1) Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
2) If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
3) If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afm...aspx?faqid=174
4) Post the answers in a new thread on the HM Forums - http://www.holdemmanager.net/forum/index.php


Step 3:

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta 29
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
Pokerstars, Double or Nothing SnG
2a) Have you clicked the Start Auto Import Button?
3) Have you the settings exactly as per the FAQ for your site?
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
5) Are the hands being imported into Holdem Manager?
5a) Do they import if you create a new database?
I don't know, I didn't try this.
6) Have You Tried the Table Finder and did it work?
No, I didn't try this.
7) If you open the HH are they written in English?
8) If your using Vista have you UAC disabled?
I use windows XP.
9) Have you attached the holdemmanager.config file?

Thanks for the help!


09-04-2009, 11:20 AM
Please mail the original handhistories with a link to this thread to fabio@holdemmanager.net