View Full Version : Having problems with HM on Ongame

09-02-2009, 05:25 PM
Hi, HM has always worked out fine for me until now when I signed up on Ongame. I read the FAQ how to get in going but it doesn't work.
I find my hand histories for betsafe poker at C:\Documents and Settings\Niklas\Lokala inställningar\Application Data\P5\Betsafe\handhistory
not on C:\Users\%USERPROFILE%\AppData\Local\P5\<YourSiteName>\handhistory as you descripe in the FAQ.
I can also see the hand history file on my location but somehow it doesn't import anything to HM.
I've tried many things but I can't solve this by myself
Please help me / Niklas

09-02-2009, 09:41 PM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

09-04-2009, 01:17 PM
I was having this EXACT same problem, I was going through the list of questions posted by fozzy and activating table finder made it work for some reason, I suspect it will do the same for you.