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View Full Version : Problems with HUD FT/ using beta 30a



geewiz
09-02-2009, 02:32 PM
Again this problem with holdem manager. I can understand that since full tilt does software updates frequently, that requires rvg to also do updates as well. everytime i get comfortable with the HM some new problem appears. I seem to be managing and concentrating on HM HUD problems more than i am my game. The Hud stops working at around 32-38 hands, and thats on the first table, the second table seemed to keep going on, then i closed the first table and opened up a third, that one went on to 46, until stopping while second one kept going.... i thought id add that maybe it will help you find the problem faster. No more updated stats are displayed. And before you send me off to check if i have the latest beta, yes i do have 1.09 beta 30a.....My hand histories are saved and its configured CORRECTLY on holdem manager. please find this prob and help, thank you

fozzy71
09-02-2009, 10:22 PM
I have forwarded this thread to the developer for a reply.

Mike chops
09-02-2009, 11:40 PM
It sounds as if the hands aren't importing. Can you check the reports to see if it imports any hands after the stats stop updating?

WarrenD
09-03-2009, 01:20 AM
Hi
I just bought HEM small stakes and tonight was the 1st night I used (I got familiar w/ it via the trial) and I'm having the same problem at Full Tilt.

When I begin playing everything loads up quickly and seems to be running normal. I'm playing 16 tables so the software kind of slows things down a bit plus I'm not able to keep up w/ as many details that way. But after so many hands, I notice that at all the tables my (HERO) hand count is less than 10 and it never goes up. Plus my money won never changes for most tables. So then I start to wonder if it is keeping up w/ other players' hands, but it is difficult to tell. They are defiintely higher than mine, and for the most part it seems to be keeping up w/ them - the HUD that is. Within HEM, the reports are actually keeping up w/ things as far as I can tell.

Also, during my session FT locked up and I thought HEM was the problem (though it wasn't) and shut it down. When FT was runnign again, I restarted HEM and the HUD and the HUD only showed up at 4-5 tables the entire time w/ the same drawbacks.

Could you refer to me some quick links for improving the software performance? Also some on tips for using multiples databases, if that's a good idea. I think maybe I need to start another one.

K thanks.

netsrak
09-03-2009, 04:25 AM
Please make sure you have the 1.09 beta 30a patch from the link in my signature.

Performance: http://208.109.95.123/forum/showthread.php?p=62613&posted=1#post62613

Multiple databases are not supported http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=86

You can only work with one database at a time: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146

geewiz
09-03-2009, 11:41 PM
yea i checked and the files are importing....they are there, but HM HUD still not working. IM updated, tracked stuff, looked around, here, there. I still think HM is the best, but not sure if windows bugs are giving it bad name....anyway gd luck im jus a customer tired of having to exceedingly update or fix something. IM going back to mac, i hope HM one day does also. Shame there is only ONE native tracking software for mac.

Llanlad
09-05-2009, 08:52 AM
I may aswell post here :)

Ive just started playing on Full Tilt also .. ive not really had any problems with the HUD at other sites .. but the HUD has stopped updating after 4 hands.

According to HM in the Cash games / session ... ive played 24 hands .

Im running version 1.09 beta 8 .. im sure there are more update versions but this one has run ok for me so far .

This is probably not a huge problem, but some advice would be appreciated ..

Thanks

Cantiere San Rocco
09-05-2009, 09:52 AM
Hi
I just bought HEM small stakes and tonight was the 1st night I used (I got familiar w/ it via the trial) and I'm having the same problem at Full Tilt.

When I begin playing everything loads up quickly and seems to be running normal. I'm playing 16 tables so the software kind of slows things down a bit plus I'm not able to keep up w/ as many details that way. But after so many hands, I notice that at all the tables my (HERO) hand count is less than 10 and it never goes up. Plus my money won never changes for most tables. So then I start to wonder if it is keeping up w/ other players' hands, but it is difficult to tell. They are defiintely higher than mine, and for the most part it seems to be keeping up w/ them - the HUD that is. Within HEM, the reports are actually keeping up w/ things as far as I can tell.

Also, during my session FT locked up and I thought HEM was the problem (though it wasn't) and shut it down. When FT was runnign again, I restarted HEM and the HUD and the HUD only showed up at 4-5 tables the entire time w/ the same drawbacks.

Could you refer to me some quick links for improving the software performance? Also some on tips for using multiples databases, if that's a good idea. I think maybe I need to start another one.

K thanks.

I have exactly the same problem having just bough HM a week or so ago
What is the anwer and why hasnt it been sorted out since April.
Many thanks

fozzy71
09-05-2009, 09:56 AM
I may aswell post here :)

Ive just started playing on Full Tilt also .. ive not really had any problems with the HUD at other sites .. but the HUD has stopped updating after 4 hands.

According to HM in the Cash games / session ... ive played 24 hands .

Im running version 1.09 beta 8 .. i
./........

Please update to the latest beta 30 - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.


m sure there are more update versions but this one has run ok for me so far .

The first thing you should always try, any time you have importing or HUD problems, is the newest beta.

fozzy71
09-05-2009, 09:57 AM
I have exactly the same problem having just bough HM a week or so ago
What is the anwer and why hasnt it been sorted out since April.
Many thanks

1) Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
2) If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
3) If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174
4) Post the answers in a new thread on the HM Forums - http://www.holdemmanager.net/forum/index.php