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gooddings
09-02-2009, 11:10 AM
Hi. I just downloaded your software, and have no experience with it. I had played on Absolute without saving my hands, so I requested all hands played on the site, and got them in email. I saved the hands to textfiles and tried to import them. HEM does not recognize the hands though.

It does however, recognize the autosaved hands from Absolute.

Am I missing something? Would be great to get some assistance with this issue.

fozzy71
09-02-2009, 01:43 PM
What version of HM? Does it import live hands while playing?

*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

gooddings
09-02-2009, 07:22 PM
I have used both the newest stable and the newest beta. Same problem occurs anyway.

I have Windows 7. I run HEM as administrator, but UAC is still on for the OS. Does this matter?

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Both tried newest stable and beta.

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
Absolute PLO 6-max and 4-max. Not tried any other site.

2a) Have you clicked the Start Auto Import Button?
Yes

3) Have you the settings exactly as per the FAQ for your site?
Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes

5) Are the hands being imported into Holdem Manager?
Only the autosaved ones. Not the hands from email

5a) Do they import if you create a new database?
Should I try? My DB is brand new.

6) Have You Tried the Table Finder and did it work?
Yes, works.

7) If you open the HH are they written in English?
Yes.

8) If your using Vista have you UAC disabled?
Windows 7, No.

9) Have you attached the holdemmanager.config file?
<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<setting name="ConnectionString">SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgr espass</setting>
<setting name="CurrentDatabase">HoldemManager</setting>
<setting name="CurrentReportFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True</setting>
<setting name="CurrentSessionFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True</setting>
<setting name="CurrentHandsFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True</setting>
<setting name="CurrentGraphsFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True</setting>
<setting name="CurrentVsPlayerFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True</setting>
<setting name="CurrentPreflopFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True</setting>
<setting name="CurrentResultsFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True</setting>
<setting name="CurrentPlayerID">2</setting>
<setting name="DateRangeReport">AllHands</setting>
<setting name="DateRangeHands">AllHands</setting>
<setting name="DateRangeGraphs">AllHands</setting>
<setting name="DateRangePreflop">AllHands</setting>
<setting name="DateRangeSession">AllHands</setting>
<setting name="DateRangevsPlayer">AllHands</setting>
<setting name="DateRangeResults">AllHands</setting>
<setting name="LastReport">1 - Leak Buster - Stakes</setting>
<setting name="AutoImportFolderList">C:\Poker Application\Absolute Poker\HandHistory,True,True,C:\Pokerhands
</setting>
<setting name="LastArchiveFolder">C:\Pokerhands</setting>
<setting name="LastImportFolder"></setting>
<setting name="LastImportFileFolder">C:\Poker Application\Absolute Poker\HandHistory\TED2K</setting>
<setting name="LastOmahaFilter"></setting>
<setting name="MinimizeToSystemTray">False</setting>
<setting name="PlayerNumberFilter">2:2,10
3:2,10
4:2,10
5:2,10
6:2,10
7:2,10
8:2,10
9:2,10
10:2,10</setting>
<setting name="InsertStandardizedHandHistory">False</setting>
<setting name="ObservedHandHistorySettings">ALL,3,False,True,6,False,True,3,600,False,True,6,6 00,False,True</setting>
<setting name="AutoApplyFilterChangesToAllTabs">False</setting>
<setting name="AutoImportHelpShown">False</setting>
<setting name="AutoImportTimerDuration">5</setting>
<setting name="HUDDateFilter">12</setting>
<setting name="GroupImportArchiveByDay">True</setting>
<setting name="SessionTimeoutDuration">30</setting>
<setting name="HUDIncludeOtherLimits">True</setting>
<setting name="WilliamHillAlternateDateFormat">False</setting>
<setting name="LaunchHUDWithAutoImport">True</setting>
<setting name="DisableHUDStatsWhenNoHero">False</setting>
<setting name="HeroPlayerIDs">2</setting>
<setting name="GraphShowdownWinnings">False,Blue,1,Solid</setting>
<setting name="GraphWinnings">True,DarkGreen,2,Solid</setting>
<setting name="UseGraphicalCards">True</setting>
<setting name="GraphAllInEv">True,DarkGreen,1,Dash</setting>
<setting name="GraphNonShowdownWinnings">False,Red,1,Solid</setting>
<setting name="GraphRakeback">False,DarkBlue,1,Solid</setting>
<setting name="AutoRefreshCurrentTabDuration">0</setting>
<setting name="AutoCloseTableManager">True</setting>
<setting name="AutoRefreshReportsOnChange">True</setting>
<setting name="LogDatabaseCommands">False</setting>
<setting name="SolidGraph">False</setting>
<setting name="ShowWinningRowColors">True</setting>
<setting name="CheckForUpdates">True</setting>
<setting name="PlayerSummaryView">Cash,NL|PL|LIM,ALL,2,10,01/01/2000,01/01/2020,1000,0,100,True,Default Stats</setting>
<setting name="HoldemManagerPosition">Normal,1844,105,1242,738</setting>
<setting name="OngameDBDelay">30</setting>
<setting name="HandsSectionFields">HandTimeStamp,StakesBlinds,HoleCards,PreflopPlayer Action,FlopCards,FlopPlayerAction,TurnCard,TurnPla yerAction,RiverCard,RiverPlayerAction,NetAmountWon ,NetBBsWon,EVDifference,ICMDifference,PositionType ,PreflopActionFaced,PreflopVPIPPFR,AllInStreet,EVE quity,WinnerName,WinnerCards,WinnerWon</setting>
<setting name="ReplayerSettings">3,True,True,True,True</setting>
<setting name="AutoRateSelectSettings">1,0,0</setting>
<setting name="SeatingSetting">5</setting>
<setting name="ReplayerSkinToUse">Default Skin</setting>
<setting name="MyDayStartsAt">0:00:00</setting>
<setting name="HandRangeSettings">0,True,True</setting>
<setting name="DailyCompiledStats">True</setting>
<setting name="PromptsShown">WinnerDetailsInHands,</setting>
<setting name="HiddenTabs"></setting>
<setting name="ArchiveHandTime">15</setting>
<setting name="SelectedPokerGameTypeIndex">4</setting>
<setting name="DefaultTourneyTotalBuyin">11</setting>
<setting name="DefaultTourneyRake">1</setting>
<setting name="EnableAutoRate">False</setting>
<setting name="EnableAutoRateInReplayer">True</setting>
<setting name="VsPlayerMinBBs">20</setting>
<setting name="TourneyResultSettings">0,10000,2,40000,0,0,0,0</setting>
</configuration>

fozzy71
09-02-2009, 10:02 PM
Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.


Please www.7zip.org the problem hands and email them to fabio@holdemmanager.net, with a link to this thread, and your forum name.

gooddings
09-10-2009, 11:27 AM
Heres my hem file.

netsrak
09-10-2009, 01:17 PM
please mail the original hands to fozzy@holdemmanager.net with a link to this thread.
Fabio is in holiday.

fozzy71
09-10-2009, 11:46 PM
I emailed the hands to Roy and CC'd the OP.

I tried importing them to my test db with beta 30b:

hands1.txt = 0 errors
hands2.txt = 0 errors
hands3.txt = 1 error
hands4.txt = 131 errors
hands5.txt = 131 errors

gooddings
09-11-2009, 07:01 AM
I think errors occur when (Preselection) is present in the HH's.