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View Full Version : Having problems exporting hands to hard drive


cpar1
09-01-2009, 05:30 PM
After I export my hands to the hard drive, a pop up saying my hands have been successfully exported to "ExportedHands" in the HEM subfolder. When I go look for this the folder doesn't exist. Any suggestions?
fozzy71
09-01-2009, 07:31 PM
I just did it with no issues. Can you post a screen shot?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
cpar1
09-02-2009, 06:15 PM
Sure, I am also using windows vista. Ive done this several times with older versions of HEM fine. Here are some screen shots of what I see:

http://img405.imageshack.us/img405/9943/exporthandsproblem.jpg
fozzy71
09-02-2009, 08:18 PM
Can you take a look at the 32 bit windows path? I wonder if the export isn't auto-detecting the 64 bit version of vista you are using and is just defaulting to the standard \Program Files directory.

C:\Program Files\RVG Software\Holdem Manager
cpar1
09-03-2009, 02:39 AM
Ya sure, I dont see the folder when I do this. Here is an image:

http://img268.imageshack.us/img268/3057/hemhelp.jpg
netsrak
09-03-2009, 03:42 AM
I think the hands have gone to somewhere in your users folder. You should search via Windows Explorer.

Or you can try with the latest Beta 1.09 30a to test if it makes a difference.
cpar1
09-03-2009, 01:15 PM
The beta update doesn't make a difference as I am using it. I searched for "ExportedHands" and there were no results. Do you recommend I uninstall HEM and Postgre and reinstall everything? If I do this is there a another way to keep my database other than the export hands?
netsrak
09-03-2009, 03:14 PM
There is no need for uninstalling HM or Postgresql unless you have other big problems.


You can make a backup of your database: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=12
The export should work anyway, what happens if you export only some hands: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=187
cpar1
09-03-2009, 05:18 PM
I solved the problem and it was actually pretty simple :) I forgot to have HEM being run as administrator
fozzy71
09-03-2009, 05:37 PM
I solved the problem and it was actually pretty simple :) I forgot to have HEM being run as administrator

:p

F U Bill Gates and the UAC horse you rode in on. :D
kcarney8
09-18-2009, 05:25 PM
I used the link in here to update to that beta and now HEM will not open?
kcarney8
09-18-2009, 05:32 PM
ok, looks like its working now I have to find the hh