PDA

View Full Version : import is not working



August
09-01-2009, 11:12 AM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?



Yes, the new update



2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?



Ongame....only site I use.



2a) Have you clicked the Start Auto Import Button?



YEs



3) Have you the settings exactly as per the FAQ for your site?



Yes



4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?



Yes



5) Are the hands being imported into Holdem Manager?



No



5a) Do they import if you create a new database?



DOes not show up.



6) Have You Tried the Table Finder and did it work?



The table manager finds the table but does not give an detailed info



7) If you open the HH are they written in English?



yes



8) If your using Vista have you UAC disabled?



yes





9) Have you attached the holdemmanager.config file?

yes, is it the right one?



thanks for your help!

netsrak
09-01-2009, 12:23 PM
Are you really using 1.09 Beta 30? You find it in the header of the main HM Window.

August
09-02-2009, 03:32 AM
Hi again!

Ok, so I'm using the beta vers. 22...I tried once again to download the update and install from you link but still it sais that I have version 22 when I look at the font of holdem manager. Why isn't it updated to version 30?

when I try to install it stops a few times with the warning "files couldn't be replaced". but the installation is finished and it sais it was successful...

please help me! kind regards/ August

netsrak
09-02-2009, 06:36 AM
This means that your HM or parts of it are running when you try to install the update.

Please reboot your computer and install the update again.