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View Full Version : Problem with HM on Devilfish poker(Entraction)



Messifan
08-31-2009, 07:40 PM
I have been playing on Devilfish poker for a couple of days and had no problems. Today, it started off fine, HUD was working fine and the HM was updating like usual.
But after about 33minutes of play and 214hands, HM stopped updating stats while HUD was updating FINE. I restarted HM a few times to see if it will help and also restarted the machine after ~2hr session. Still no stats after 33th min of the session. Help please.

fozzy71
08-31-2009, 10:34 PM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Messifan
08-31-2009, 11:42 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
I am using HM professional 1.09 beta 29


2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
This problem only occurs on Devilfish poker(Entraction)

2a) Have you clicked the Start Auto Import Button?
Yes

3) Have you the settings exactly as per the FAQ for your site?
Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Program Files (x86)\B2BPOKER\Devilfish Poker\HandHistory\

5) Are the hands being imported into Holdem Manager?
The hands seem to be importing because the stats keep updating correctly in HUD. not in HM tho.

5a) Do they import if you create a new database?
I have't created a new db. I will try it in a bit and write a post.

6) Have You Tried the Table Finder and did it work?
I haven't tried TF

7) If you open the HH are they written in English?
Yes

8) If your using Vista have you UAC disabled?
Yes

9) Have you attached the holdemmanager.config file?
Yes

netsrak
09-01-2009, 06:53 AM
Please reboot your computer,
delete all files in the handhistory folder of your Poker Client and try again.