PDA

View Full Version : Why isn't my HUD working on 6Max Tables on Merge?



dtermined
12-28-2011, 11:23 PM
Hello,
My HUD works fine on Merge except it doesn't show up at all on 6Max Tourney tables. How do I fix this?
Thanks

netsrak
12-29-2011, 07:03 AM
HM 1.12.08? http://www.holdemmanager.com/Downloads/HmUpdate.exe

Does it work with the table finder?
http://faq.holdemmanager.com/questions/60/configuring+table+finder+to+show+hud+

dtermined
12-30-2011, 12:36 AM
HUD still not working on 6max table.I downloaded the latest update. I checked my reports and HM is saving the hands. I used the table finder as instructed. It shows the table info in the attached hands screen, but only names the table without showing the blinds info.As owner it says client.exe
Also it does shows the table in Table Manager before I use the table finder along with all my other 9 top tables.After using the table finder it replaces it in Table Manager but still says 0 players and doesn't display any other info. Is here anything else I can try?

netsrak
12-30-2011, 07:33 AM
Please add screenshots of the table manager and the tourney tables.

dtermined
12-31-2011, 01:47 AM
Hi..here is the screenshot
42961

Patvs
01-01-2012, 09:26 AM
Can you email us a handhistory of such a "NLH Shorthanded Superstack Freezeout Turbo Guaranteed" to support@holdemmanager.com

dtermined
01-20-2012, 01:34 AM
I have tried several times to retrieve a text version of my hand histories from Lock. When I click on any folder on the Histories page it just says "Loading" and never does. I have given it an hour with no results. Is there some other way to get them?

netsrak
01-20-2012, 09:54 AM
Seems like we are talking of different things. Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.

FSBoutlaw22
01-25-2012, 06:48 AM
I'm having this same issue with 6m tables on Black Chip Poker.

Patvs
01-25-2012, 08:49 AM
@FSBoutlaw22 are you playing 6max SNGs?

Fletchdad
02-02-2012, 04:50 AM
Was gonna start a new thread but saw this, will try here first.

Black chip poker, I had 2 tourneys running today, the first to start was a 9 man and HUD (HEM1, updated) worked fine. 2nd tourney was a 6 max and no HUD. Table finder didnt help - I did the suggested fix and also deleted the exenames file.

I worked with multiple cash 6 max tables yesterday.

netsrak
02-02-2012, 05:54 AM
Please add screenshots of the tables and the tablemanager?

Talkhard223
02-21-2012, 01:44 PM
Hi..here is the screenshot
42961

I do not know if this is a common theme, but I share the exact same problem as is shown in this screen shot. I do not play a lot of 6max tourneys, but noticed since HEM version 1.12.09 that table manager displays version 1.12.0 like in the screenshot above and it does not recognize 6max tourneys. 6max cash tables work fine. I just updated to 1.12.10 yesterday, and the table manager still displays 1.12.0. Is this problem causing 6max tourneys from displaying the HUD?

Patvs
02-21-2012, 10:11 PM
This issue is already known for the rebuy tournies on Merge.
Email us a handhistory of a freezeout tourney to support@holdemmanager.com

WECpoker
03-31-2012, 05:17 AM
This issue is already known for the rebuy tournies on Merge.
Email us a handhistory of a freezeout tourney to support@holdemmanager.com

Hi, Sorry to open this thread back up, but I have been trying to just get the HUD working on my 6 max Merge MTTs for the last two days reading all the threads on here, 2+2, and Pocketfives. I downloaded all the updates, patches, etc. I have tried the Table Finder 50 times. I am running HM1 1.12.10

The hand data for 6Max is flowing into HEM and I can see the other players VPIP on the Active Player Details Window, but the HUD will not come up.

Thank You for your assistance.

Patvs
03-31-2012, 01:46 PM
Try: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_27Mar2012.exe

WECpoker
04-03-2012, 04:19 AM
Try: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_27Mar2012.exe

Thank You for the reply. The good thing about this download is I got a HUD for Cake for the first time :) Unfortunately, the 6 Max MTTs at Merge (Black Chip Poker) are still not working.

netsrak
04-03-2012, 04:27 AM
Please post a screenshot of a table and the table manager

WECpoker
04-03-2012, 04:58 AM
Please post a screenshot of a table and the table manager

5951159521

Patvs
04-03-2012, 09:34 PM
Update to: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_03Apr2012a.exe

Using the TableFinder doesn't work forcing the HUD on the table? http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

WECpoker
04-03-2012, 10:00 PM
Update to: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_03Apr2012a.exe

Using the TableFinder doesn't work forcing the HUD on the table? http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

Yes, used Table Finder many times and followed instructions. I tried it by defaulting to 6 max, I tired it leaving it as 10 player.

The Window Title always shows up with the proper tournament. Although it is not mainclient.exe in the owner section. It is another .exe

Note: I have not had a chance to download latest update you included above yet.

Patvs
04-03-2012, 10:15 PM
Delete the file: exenames.txt in the HoldemManager/Config folder.
Then restart HoldemManager and try the TableFinder again.

WECpoker
04-04-2012, 01:41 AM
Delete the file: exenames.txt in the HoldemManager/Config folder.
Then restart HoldemManager and try the TableFinder again.

Thank You for trying.......now the HUD will not work at all on any table

netsrak
04-04-2012, 04:52 AM
Are you sure you are using the table finder in the correct way?
1. play some hands at a table
2. open table finder window in table manager
3. click on the table in the table finder window so that the table is highlighted. This is important and many users forget this step.
4. now move the red symbol to the middle of the table window and drop it there.
5. close tablefinder window with ok

Now the hud should work.
If you can't figure it out: Please schedule a remote support session with our support. Email support@holdemmanager.com, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.com/teamviewer) session.