robis
08-31-2009, 09:59 AM
I moved to FTP, autoimport works fine, but HUD show stats only for about 10 hands and then it disappears, what should I do? Everything works fine with other poker rooms...
Answers:
1) What version of Holdem Manager are you using
I just updated to version 1.09 beta29
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
I got this problem only with FTP, I am playing NL
2a) Have you clicked the Start Auto Import Button?
YES
3) Have you the settings exactly as per the FAQ for your site?
YES
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Program Files\Full Tilt Poker\HandHistory\mynick
5) Are the hands being imported into Holdem Manager?
YES
6) Have You Tried the Table Finder and did it work?
No I haven't tried Table Finder
7) If you open the HH are they written in English?
YES
8) If your using Vista have you UAC disabled?
I'm using Win XP
9) Have you attached the holdemmanager.config file?
YES
Answers:
1) What version of Holdem Manager are you using
I just updated to version 1.09 beta29
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
I got this problem only with FTP, I am playing NL
2a) Have you clicked the Start Auto Import Button?
YES
3) Have you the settings exactly as per the FAQ for your site?
YES
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Program Files\Full Tilt Poker\HandHistory\mynick
5) Are the hands being imported into Holdem Manager?
YES
6) Have You Tried the Table Finder and did it work?
No I haven't tried Table Finder
7) If you open the HH are they written in English?
YES
8) If your using Vista have you UAC disabled?
I'm using Win XP
9) Have you attached the holdemmanager.config file?
YES