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EVmachine
08-30-2009, 07:15 PM
so i have purchased it, successfully installed postgre DB, at first i thought pokerstars wasnt sending the HH to the correct folderso i changed it and also changed it in HEM...still no results so i open the new HH folder and look and it is updating the HH it says text document under the table folder in the player folder...so i think PS is doing it right...but i cant get hem to even manual import from those folders i get no results and cant change to the hero name in the reports tab...wierd thing is taht under the player tab it has 1700 players wtf im so confused any help? and my last thread was an easy fix that i later found in FAQ but i have been at this for 2 hours so this is my last resort

fozzy71
08-30-2009, 07:21 PM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

EVmachine
08-30-2009, 07:27 PM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

DL beta still no progress my HEM doesnt look as clean as it does on my vista PC sentetences cut off buttons scrambled...im gonna do the last thing now

EVmachine
08-30-2009, 07:38 PM
1 i have the latest version downloaded
2only play on PS only NLHE
3 im familiar with the hud its an import problem i cant get any numbers in the HEM window
4 the HH are showing up in the folder PS keeps
5 i have all hands selected and still nothing shows up in reports
5a dead link
6 havent tried tablefinder
7they are in english in the folder PS writes them to
8 im running XP dont think i need to turn UAC off

fozzy71
08-30-2009, 07:52 PM
It seems you are on the forums. If you are available right now I will take a look at it personally.

Please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can have a Teamviewer session. Download and install the www.Teamviewer.com Quick Support version. Then send me the ID and Password.