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View Full Version : cant get HUD to work. Please help!



MartinNorregard
08-30-2009, 03:28 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09.28


2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
ftp - omaha pot limit cash game

2a) Have you clicked the Start Auto Import Button?
yes

3) Have you the settings exactly as per the FAQ for your site?
yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Program Files\Full Tilt Poker

5) Are the hands being imported into Holdem Manager?
Yes, but not directly only when i close down Holdem Manager and open it again

5a) Do they import if you create a new database?
tried creating a new database, no difference

6) Have You Tried the Table Finder and did it work?
I tried but it just says it cant find any hands to import and that i should wait
, but nothing happens after when playing many hands.


7) If you open the HH are they written in English?
yes

8) If your using Vista have you UAC disabled?
yes

9) Have you attached the holdemmanager.config file?
done

fozzy71
08-30-2009, 07:29 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.


The problem is caused because you have set your HH archive to be the exact same as your auto import folder. It imports the hands, moves them to the same folder, and tries to import them again. :confused:


<setting name="AutoImportFolderList">C:\Program Files\Full Tilt Poker\Hand History,True,True,C:\Program Files\Full Tilt Poker\Hand History
</setting>

We normally suggest you use C:\HMArchive, but you may put it anywhere.

To verify/change the location: Options > Configure Auto Import Folders > Edit > Archive Folder: ___________________

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=56


Once you make a new archive folder, go to your current folder, and 'Cut' all the files out of there and paste them into your new archive.