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View Full Version : new to HEM need help!



Marge147
08-30-2009, 11:54 AM
hello, i have just recently downloaded the free trial of HEM and i am 99% sure i am going to purchase the small stakes version. However yesterday i was using it fine, hands were being imported and stats were being shown at all 4 tables, however i changed my player preferences and soon the stats were only working on one table, the stats were still there on the other 3 but hands were not being imported and the stats were not changing.
Today i tried to use it and as i began to import hands as i sat down at my tables the table selector came up with my table names, but this said there was nobody sat at my tables, when clearly i was sat at a full 6-max 10/25 tables, then soon the table selector disappeared and there is no longer any stats appear at any of tables, and i have no idea what to do with the table selector when it pops up. I have also turned my User Account Control off as this is recommended. Please help me resolve this so i can resume playing and use HEM optimally.
Thankyou

netsrak
08-30-2009, 01:10 PM
Please try updating to the latest beta version from the link in my signature.

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174