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Jayrk
08-30-2009, 07:17 AM
I have a trial version of holdem manager, but am soon going to have a full version. holdem manager is successfully importing my hands but nothing else is working. My does not always work and when it does it will work for a few hands then freeze. And even though it says its importing my hands, only 1 session and 4 hands have been recorded in the analysis software. Plus the hands themselves are not shown. Im assuming that all this is not because i am on a trial version.Can anyone help?

fozzy71
08-30-2009, 06:45 PM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.


To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.


*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174