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View Full Version : Trial worked fine...bought it now it doesn't work



AJB4
08-30-2009, 02:55 AM
I had the trial version 2 weeks ago....let it run out. I then un-installed. Everything worked great including auto-import etc...NO PROBLEMS.


I re-installed and purchased this evening. Now I simply cannot get hands to load. The folders are exactly the same...I checked everything. I have made no changes. When I try to auto-import or try to import through a file or folder it says "importing" but then it does literally nothing.


Also...every time I sign in I get prompts for "player cache upgrade" and "optimize"...it never remembers them.


Thanks for the help,
AJ

netsrak
08-30-2009, 07:26 AM
Please try updating to the latest beta version from the link in my signature.

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174