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markwt
08-29-2009, 03:49 PM
I've had the application for quite a few months now and this is the 1st problem I've experienced.

When I start the program I get the following error message.

"A badformatimageexception has been thrown while parsing the signature...."

I've upgraded to 1.09 beta 29 and am still having the same problem.

Any ideas what could be causing this?

fozzy71
08-29-2009, 03:55 PM
I don't recall this error, and i can't find anything searching. I am going to ask the support manager for any suggestions. My only thought would be a clean reinstall of HM if this is a consistent error message.

fozzy71
08-29-2009, 04:34 PM
Try changing the regional settings to USA

markwt
08-29-2009, 05:22 PM
Hi,

First I uninstalled then re-installed, the app didn't start but there was no error message either.

Then I upgraded to the latest beta and it still wouldn't start but the error message came back.

Then I saw your second post , went to control panel -> regional and language options and I set Format, Location and Locale (in the administrative tab) to USA.

Now it starts and seems to work fine.

Thanks for your help.

Is this likely to be fixed in the next beta?

fozzy71
08-29-2009, 08:28 PM
This is not a bug, AFAIK. It just simply is the way it is. You must have your regional settings, poker clients, and hand histories, in English.