View Full Version : hands not importing from 888poker
aycee87
12-25-2011, 06:41 AM
i have my HH's going to C:/Users/myname/AppData/Roaming/PacificPoker/Handhistory and have HEM importing all hands from the same folder
table manager recognises when i have tables running on 888, but no hands get imported and therefore i also have no HUD
Cant figure out what im doing wrong
Patvs
12-26-2011, 06:44 AM
Do the hands import as errors, as duplicate hands, or they import but then don't show up anywhere in HoldemManager?
Which Operating System, Firewall, and Anti-Virus are you using?
Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.
Add exceptions to the windows firewall for holdemmanager.exe and hmhud .exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.
Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.
Try creating a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager
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