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mav7
08-28-2009, 04:19 AM
Hi,

I've just downloaded the trial after being tired with some of the bugs in PokerTracker and I have to say it is dissapointing that HEM doesn't even launch on my PC. After seeing the screen with information about HEM finding some poker clients, I get a "DBControlPanel.exe - the application failed to initialize properly" message. Is there anything that can be done about it?

I'm using the 64-bit Windows XP and have postgresql already installed.

fozzy71
08-28-2009, 10:04 AM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171