View Full Version : Can't get HEM to work properly
babaloos
08-27-2009, 05:28 PM
After installing i go thru the steps to get HEM to work i get to the part where i need to put in a server name and portnumber for PostgreSQL and when i hit connect it says a connection could not be made, and then nothing happens.. what do i do from here?
fozzy71
08-27-2009, 06:53 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171
If you still can't connect, try these FAQs:
Please try following all of these FAQs, step by step:
1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171
3) http://www.holdemmanager.net/forum/showthread.php?t=8261
If that doesn't help at all we may want to schedule a remote support session to assist you.
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