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HavocMobster
08-27-2009, 05:27 PM
I have read through all the FAq's and I cannot figure out how to get my HUD working for ps or ftp.

everything else in HEM is working except that and the table scanner.

Thanks!

HavocMobster
08-27-2009, 07:14 PM
Where do I attach this file?

fozzy71
08-27-2009, 07:25 PM
You did attach it, but please answer the questions also.


*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

HavocMobster
08-27-2009, 07:41 PM
I cant get the HUD to work.

) What version of Holdem Manager are you using?

1.09 beta 28

2) a. What poker site are you playing on and does the problem occur on more than one site?

pokerstars and fulltilt

b. Have you clicked on the Start Auto Import button?
yes

3) I have checked all that

4)

C:\Documents and Settings\Austin\Desktop\Hand Histories ftp\HavocMobster

I have the hands for ps saved but they are not showing up.


5) the hands for ftp are showing up on HEM.


6) Have you tried the Table Finder and did it work?
did not work

7) If you open the hand history files, are they written in English? Note that they should be.
yes

fozzy71
08-27-2009, 08:07 PM
It appears as though you are auto importing and archiving your hands to the same folder. This creates a never ending loop for Hm and will cause the HUD to never load because the auto importer is bogged down by the massive amount of hands.


<setting name="AutoImportFolderList">C:\Documents and Settings\Austin\Desktop\Hand Histories ftp,True,True,C:\Documents and Settings\Austin\Desktop\Hand Histories ftp
C:\Documents and Settings\Austin\Desktop\zaslowa,True,True,C:\Docum ents and Settings\Austin\Desktop\Hand Histories ftp
</setting>

Your auto import folder: C:\Documents and Settings\Austin\Desktop\Hand Histories ftp

Your archive folder: C:\Documents and Settings\Austin\Desktop\Hand Histories ftp


I recommend you use something like C:\HMArchive or similar. Somewhere away from any import folders.

Please setup Full Tilt and Pokerstars Hand History folders according to the FAQs:

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=142

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=147

HavocMobster
08-28-2009, 07:00 PM
I am sorry but I still can not get my HUD working. It worked for a few hands and then stopped. I tried reinstalling and I am still having issues. Where can I go from here to help resolve the issue?

thanks

fozzy71
08-29-2009, 12:05 AM
Please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download and install the www.Teamviewer.com Quick Support version.