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perenolde
08-26-2009, 12:40 PM
i just bought Holdem Manager and i have a problem with the installation.
I get an error message:

Internalt account lookup failure:
No mapping between account names and security IDs was done.

Help plz :)

btw: I am from germany. plz use simple english :)

fozzy71
08-26-2009, 12:55 PM
What version of PostgreSQL are you installing? The one from our FAQS? 8.3.7?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

You are probably going to have to do a clean reinstall of PostgreSQL and try to use a different version of SQL. I had no problems installing the new 8.4 version the other day. Just make sure you have the latest beta update of HM.

http://www.enterprisedb.com/products/pgdownload.do#windows


Vista: Turn off UAC - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Turn off Windows Firewall for installing HM and PostgreSQL. Once you get those installed you can add exceptions to the firewall. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

For uninstalling SQL please follow these steps:

1) Uninstall PostgreSQL from the Windows Control Panel.
2) manually delete the Program Files\Postgresql folders
3) run the command - start > run > cmd >

net user postgres /delete
4) reboot.
5) install PostgreSQL again, with your firewall uninstalled or turned off if windows firewall, using these directions and postgresql.zip version. - [url]http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=176

perenolde
08-26-2009, 01:55 PM
thank you for the fast response.
its working now :)