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View Full Version : Upgrade to 1.12.08 registration problem



oibits
12-18-2011, 11:49 AM
If I upgrade to 1.12.08 it says that HEM is on trial and I'm not registered. Downgrade back to 1.12.07 and it works fine again.

Patvs
12-18-2011, 07:30 PM
When at 1.12.08--> click on register--> and reactivate again with your serial key.

If you don't know your serial, in 1.12.07--> click on HELP--> show serial.

Chip&Chair
12-20-2011, 07:49 PM
Hello, I updated my version to 1.12.08 and it tells me to register for a 15 day trial. I went to Login to Holdem Manager (http://www.holdemmanager.net/registration) and tried to reregister but i got "Line: 698; Char: 9; Error: access is denied. can you help please?

Patvs
12-20-2011, 09:12 PM
If you want to know your serial key:
Easiest to do: downgrade to 1.12.04
http://faq.holdemmanager.com/questions/426/DownloadLinksForPastBuilds
Start HM1--> click HELP--> SHOW SERIAL
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe again to 1.12.08
Then activate it with that serial.


If you were already activating it with your serial: try running Holdem Manager 1.12.08 again repeating the process. If you continue to have registration issues, please send your updated Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.

Chip&Chair
12-21-2011, 01:35 PM
ok. that didn't work so I sent a copy of my reg.log file to you via a reply to the email that was sent to me notifying me that a reply was posted to this posting. Or would you rather I copy and paste it hear?

Chip&Chair
12-22-2011, 12:19 AM
here is my reg.log:
Monday, November 23, 2009 2:18:07 PM: A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.

Reason:
No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in c:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
Did not accept terms of the trial.

Stopped looking for additional licenses.

Wednesday, March 31, 2010 11:45:58 AM: A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.

Reason:
No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files (x86)\RVG Software\Holdem Manager Brent.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-G5UD1-X124X-0J8E-2SMH)" in HoldemManager.
This machine has not been activated.

Stopped looking for additional licenses.

Friday, June 17, 2011 7:51:20 PM: A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

Reason:
No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxxxxx)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found


Could not validate license "Professional Edition (PRO-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxx)" in HoldemManager.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found

An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found

An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found

An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found

An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found

This machine has not been activated.

Stopped looking for additional licenses.

Friday, June 17, 2011 8:51:02 PM: A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

Reason:
No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxxxxxxxxxxx)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found


Could not validate license "Professional Edition (PRO-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxxxxxxxxxxx)" in HoldemManager.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found

An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found

This machine has not been activated.

Stopped looking for additional licenses.

Friday, June 17, 2011 8:57:44 PM: A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

Reason:
No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxxxxxxxxxxxxxxx)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found


Could not validate license "Professional Edition (PRO-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxxxxxxx)" in HoldemManager.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found

The form was closed before the operation was completed.
This machine has not been activated.

Stopped looking for additional licenses.

Friday, June 17, 2011 9:03:38 PM: A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

Reason:
No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxxxxxx)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found


Could not validate license "Professional Edition (PRO-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxxxxxxxx)" in HoldemManager.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found

This machine has not been activated.

Stopped looking for additional licenses.

Friday, June 17, 2011 9:49:18 PM: A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

Reason:
No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxxxxxxx)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found


Could not validate license "Professional Edition (PRO-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxxxxx)" in HoldemManager.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found

An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found

This machine has not been activated.

Stopped looking for additional licenses.

Saturday, June 18, 2011 9:28:40 AM: A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

Reason:
No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxxxxxxxx)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found


Could not validate license "Professional Edition (PRO-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxxxxx)" in HoldemManager.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found

This machine has not been activated.

Stopped looking for additional licenses.

Saturday, June 18, 2011 11:56:59 AM: A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

Reason:
No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-xxxxxxxxxxxxxxx)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
An unexpected error occurred while validating.
Unable to generate a temporary class (result=1).
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System\2.0.0.0__b77 a5c561934e089\System.dll' could not be found
error CS0006: Metadata file 'C:\WINDOWS1\assembly\GAC_MSIL\System.Xml\2.0.0.0_ _b77a5c561934e089\System.Xml.dll' could not be found


Could not validate license "Professional Edition (PRO-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\Documents and Settings\All Users.WINDOWS1\Application Data\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.


would you be good enough to tell me how to fix this problem?
thank you

Patvs
12-22-2011, 01:07 AM
First of all, we need to enable the option to see Hidden Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
http://rvgsoftware.fileburst.com/images/hidden.jpg
Problems Registering Holdem Manager:

Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

This is a hidden SYSTEM file. (not just a regular hidden file)



Also please try this:

1. Create a new text document in the Config folder and name it LicDebug
2. Open HM and register
3. Close HM and delete the LicDebug.txt file