Import doesnt work/database managment error

[Solaufein]

Hi I have serious problem. My HEM worked properly till yesterday. I launched HEM ,clicked auto import and tried to relaunch HUD, but HUD window didnt appear. I thought it was problem with HUD popup window but in session panel after playing about 15 minutes no hands were imported. So its problem with auto import. I checked import folder with hand histories and all was ok. I checked FaQ and try to create new database but when I want to open database managment HEM is shuting down. I cant open Database managment in my HEM. I downloaded new version of HEM 1.09 beta 28 and I still have a problem.
How can i fix it without loosing my database...?

[fozzy71]

Your DB is fine. It is part of postgresql, not holdem manager.

Try launching the db panel manually:

\rvg software\holdem manager\dbcontrolpanel.exe


If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Windows updates yesterday may have enabled it.

Add exceptions to the windows firewall, even if it is off. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


If that doesn't help, we may need to rey a clean reinstall of HM. Once again, this won't affect your DB. You should be able to reinstall Hm and get connected right away. To be safe, before uninstalling HM, we make sure to backup everything that we would need if things get FUBAR.


Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. http://www.holdemmanager.net/faq/?f=119. I usually just copy my entire \Holdem Manager directory.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.


1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.

[Solaufein]

Thank you for your help :)