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View Full Version : Ongame importing?



eakin
08-26-2009, 02:40 AM
I realised yesterday that HEM is not importing all hands from ongame. I'm not sure is the problem with Eurobet client and handhistories or with HEM and handhistories? I think that I played about 600 hands and I found only 550 hands from HEM. I had same problem with previous ongame client, but ramdisk fix helped for that. How I can fix this problem now?

fozzy71
08-26-2009, 12:40 PM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174


To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.