Doesn't work Popup 2.0.0.5939

[Snak]

I doesn't work my popup
http://s50.radikal.ru/i128/1112/b7/5d3c937d97f9.jpg
The standard popup works only

[Morpheuzis]

+1 also

only russian member

[jarmur]

got tha same problem..
its so f&%$# annoying
after all updates something goes wrong...
40751

[kneedamage]

same issue, cant hover over any popups at all.

[neggativ]

I have the same problem. How to fix it?

[SWT]

Same hsit:

40761


See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ArgumentException: '3bet' is not a valid value for property 'SharedSizeGroup'.
at System.Windows.DependencyObject.SetValueCommon(Dep endencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetValue(Dependenc yProperty dp, Object value)
at HoldemManager.Modules.UI.HUD.HudPopup.ApplyToGrid( Grid parentGrid, List`1 loadedList, IActivePlayer iPlyr, HudConfig cfg, Table tbl, String popupName, String caddyBadgeIndex)
at HoldemManager.Modules.UI.HUD.HudPopup..ctor(Table tbl, IActivePlayer iPlyr, String name, String caddyBadgeIndex)
at HoldemManager.Modules.UI.HUD.LayeredWindow.MakePop upWindow(HudPanel hp, Point pt, Int32 seat, Int32 subPanel)
at HoldemManager.Modules.UI.HUD.LayeredWindow.HoverTi ck(Object sender, EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndPr oc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.239 (RTMGDR.030319-2300)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 2.0.0.5939
Win32 Version: 2.0.0.5939
CodeBase: file:///C:/Program%20Files%20(x86)/Holdem%20Manager%202/HoldemManager.exe
----------------------------------------
PresentationFramework
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.233
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
WindowsBase
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.233 built by: RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
System.Xaml
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.1 built by: RTMRel
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll
----------------------------------------
HoldemManager.Infrastructure
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Holdem%20Manager%202/HoldemManager.Infrastructure.DLL
----------------------------------------

[neggativ]

В общем я решил проблему.
Надо сделать копии всех текущих попапов, а потом выбрать именно копии.
То есть заходим в HUD options->Popup Designer. выбираем нужный попап, жмем New popup, он спросил, сделать копию текущего попапа или нет? Говорим да. Далее в Stat Appearance выбираем копию попапа. И так для всех своих попапов.
У меня все заработало после этих действий.
Только в попапах пропали знаки процентов, непривычно.

[novoKaiN]

В общем я решил проблему.
Надо сделать копии всех текущих попапов, а потом выбрать именно копии.

Спасибо, все получилось! Хотя, конечно надеюсь, что они решат проблему с процентами, без них прямо скажем неудобно

[Morpheuzis]

нет, мне это не помогло :rolleyes:
возможно это как-то связано с наличием пустых строк (столбцов) в попапе.
пробовал удалить пустые строки, делал копию, не работает.
у меня WinXP

[antneye]

Same issue......1 step forward, 2 steps back.

For first time I had to play with hem 1 today

[SWT]

I payed to be a beta-tester of Hm2...
Can't use Hm1, they disabled my license for it, lol ;)

[nilaynilay]

I payed to be a beta-tester of Hm2...
Can't use Hm1, they disabled my license for it, lol ;)

i am not hm2 support but i will point out that your hm1 will work for min 6 months if u used a upgrade code. so pls contact hm2 support via email or forums and they will sort out the issue with your hm1 lic.

[ruslan757]

Same thing here !

[Frozenben]

Same issue, on french rooms...

[morny]

Very sorry about this, none of the internal testers got this and we didnt have any reports of this from the internal version with the exception of 1 popup error related to a particular popup which we didnt get any further information back on.

Please rollback to this version while we troubleshoot and well get out a new patch asap
http://www.holdemmanager.com/Downloads/Hm2_2.0.0.5846.exe

In the meantime the following information will be very helpful as we cannot reproduce this and it looks like it might be a culture specific bug since most of the posts are Russian.

Is there anyone here on a non-russian locale getting this? If you go to Settings in the ribbon, what is your culture set to?

can you post screenshots of your regional settings of all the TABs

XP
http://www.niles.com/support/helpdocs/Changing%20Regional%20Settings%20in%20Windows%20XP .pdf

VISTA
http://tlt.its.psu.edu/suggestions/international/keyboards/winkeyvista.html]Windows Keyboards (Vista)

WINDOWS 7
Open Regional and Language Options by clicking the Start button, clicking Control Panel, clicking Clock, Languages and Region, and then clicking Regional and Language Options.

Finally Please send your log.txt file from C:\Users\YourName\AppData\Roaming\HoldemManager folder. (XP users will find that in C:\Documents and Settings\YourName\AppData\Roaming\HoldemManager folder.)
If you have extensions turned off then it may be just called log. Please email the log, directly after you have the issue and before you restart HM2, to pmorny@holdemmanager.com along with a link to this thread and the details above and ill make sure this is looked into quickly. The above information is important as its very difficult for us to fix a problem we cant see or reproduce and that info should help us reproduce

[Snak]

"can you post screenshots of your regional settings of all the TABs
WINDOWS 7
Open Regional and Language Options by clicking the Start button, clicking Control Panel, clicking Clock, Languages and Region, and then clicking Regional and Language Options."
http://s017.radikal.ru/i429/1112/01/3f7d239e97f6.jpg
http://s57.radikal.ru/i158/1112/f0/fe779bbe172e.jpg
http://i056.radikal.ru/1112/bd/ebf6fb7eceb9.jpg
http://s44.radikal.ru/i106/1112/41/a538738ea3fe.jpg
http://s017.radikal.ru/i416/1112/ff/7a91567e2af3.jpg

[SWT]

i am not hm2 support but i will point out that your hm1 will work for min 6 months if u used a upgrade code. so pls contact hm2 support via email or forums and they will sort out the issue with your hm1 lic.
Sure I've sent email to the support. What do u think? They reseted my HM2 license (facepalm).
Looks like they don't even have enough time to read letters.
Sent 2 more, but still no answer.

[neujoc]

I seem to have the similar problem though non-russian.

Could this be the same ? : http://forums.holdemmanager.com/bug-reports/164601-no-pop-ups-working-after-last-update.html

Any fix in sight soonish ??

[morny]

Hi, really appreciate all those screenshots, our Russian tech support guy has reproduced this and this is good as it will help us fix it quicker, for anyone with non Russian settings are you using a non english setting in your regional setting and also in settings what is your culture set to.

Also what OS are you using, Vlad reproduced on XP, is anyone here using XP too? Well get to the bottom of this quickly guys and i appreciate your patience.

[Morpheuzis]

clone and rename Popup
3Bet => new3bet
then works
figure at the beginning of bad

[ChrisK99]

Same error here, on Windows 7 (Germany/german). Edit: renaming it new_3bet helped

Error: '3bet' is not a valid value for property 'SharedSizeGroup'
Details: 41031

[btugalover]

Very sorry about this, none of the internal testers got this and we didnt have any reports of this from the internal version with the exception of 1 popup error related to a particular popup which we didnt get any further information back on.

Please rollback to this version while we troubleshoot and well get out a new patch asap
http://www.holdemmanager.com/Downloads/Hm2_2.0.0.5846.exe

In the meantime the following information will be very helpful as we cannot reproduce this and it looks like it might be a culture specific bug since most of the posts are Russian.

Is there anyone here on a non-russian locale getting this? If you go to Settings in the ribbon, what is your culture set to?

can you post screenshots of your regional settings of all the TABs

XP
http://www.niles.com/support/helpdocs/Changing%20Regional%20Settings%20in%20Windows%20XP .pdf

VISTA
http://tlt.its.psu.edu/suggestions/international/keyboards/winkeyvista.html]Windows Keyboards (Vista)

WINDOWS 7
Open Regional and Language Options by clicking the Start button, clicking Control Panel, clicking Clock, Languages and Region, and then clicking Regional and Language Options.

Finally Please send your log.txt file from C:\Users\YourName\AppData\Roaming\HoldemManager folder. (XP users will find that in C:\Documents and Settings\YourName\AppData\Roaming\HoldemManager folder.)
If you have extensions turned off then it may be just called log. Please email the log, directly after you have the issue and before you restart HM2, to pmorny@holdemmanager.com along with a link to this thread and the details above and ill make sure this is looked into quickly. The above information is important as its very difficult for us to fix a problem we cant see or reproduce and that info should help us reproduce

Non-Russian. Have the same problem.

Culture - Portuguese

41051

Email sended.

[Morpheuzis]

popup name must not start with a digit
and may end

3bet - bad name
bet3- bad name
new3bet - good name

[antneye]

I am english on all settings...my error states there is a problem with a popup also that is causing the error, but that pop-up is labeled prefloprev11...it was imported from HEM1 and was called prefloprev1 in that.

I'll try to add a screenshot...on Win 7

[antneye]

41071

[nokl]

Very sorry about this

Could you please tell me what should i do if i just want to have a good software to analyse my statistics? I don't want to rename any popups, send any logs, prefs, configs, making screenshots etc.
I don't want to do this, but i do, do this to make your software better.
Here's a thread that i made, i listed there many bugs and suggestions to improve software, but most of them aren't fixed yet (i've started the thread for a month ago!).
http://forums.holdemmanager.com/1056-1091-1089-1089-1082-1080-1081-1092-1086-1088-1091-1084/141461-1055-1088-1086-1073-1083-1077-1084-1072-1061-1059-1044-a-9.html

What can be more important than ugly HUD? Hand histories for some tables are opened beyond the screen borders, we just can't see them. Ugly realization of hand history window, hands can be tagged only "for review", other tags just don't work.
The replayer is very very bad. We cannot export any hands from there, we cannot tag and untag any hands in one click, so we have to open hands note window, open tags list, tag\untag, then close that window. THIS IS SO INCONVINIENT! I've made some suggestions to improve, they didn't.
Besides, i just NEED to change cards images, as i did in HM, but i can't! I have two monitors and i NEED hm2 to open exact into that monitor, from which i sent him to the tray, not to my main monitor, cause the tables are there. I need to see stats for ALL of my hands in replayer, i don't care what your programmers think, but i just need and it must be optional.
We make tons of suggestions, why do we do this if we are not being heard?
Should i change my software to your analogs? But i don't want to, i paid my money for this and i would like to be heard and listened, that's what i call support.

[casamanca]

same problem from Spain, Windows 7.

[mephisto87]

popup name must not start with a digit
and may end

3bet - bad name
bet3- bad name
new3bet - good name

works fine big thx!

[-iDonk-]

same issues here but that work-around did work, thanks for that. also, what happened to the % sign in pop-ups???

[4eshir4ek]

popup name must not start with a digit
and may end

3bet - bad name
bet3- bad name
new3bet - good name

very ty for it!

[antneye]

changing names of the popups solved it for me also.

[menlol]

changing names of the popups solved it for me also.

+1

[jarmur]

where to find that popups? i mean which files i should change? where i can find them?

[udbrky]

Yes, we've narrowed down the issue and passed it along to the developer.

[-iDonk-]

are the % signs in pop-ups gone on purpose or is this a bug?

[Sarek]

% were removed because they took space and are unnecessary: anyway all data is in %%, why to repeat the same symbol million times?

[Broot]

% were removed because they took space and are unnecessary: anyway all data is in %%, why to repeat the same symbol million times?

Yeah, you`re right

[morny]

Just pushed a new update with the fix for the popup issues, the replayer issue with no hud showing for some hands will be along in a couple of hours. New update is v5944

[Azalin]

Is the new update out yet (.5944) ? When I click on update on HEM2 it does not detect a new version. Also, I tried http://www.holdemmanager.com/downloads/Holdem_Manager_2_Update.exe but still I see the .5939 version that I already have.

[Dwelf]

Is the new update out yet (.5944) ? When I click on update on HEM2 it does not detect a new version. Also, I tried http://www.holdemmanager.com/downloads/Holdem_Manager_2_Update.exe but still I see the .5939 version that I already have.


same

[Ice_Fruit88]

Is the new update out yet (.5944) ? When I click on update on HEM2 it does not detect a new version. Also, I tried http://www.holdemmanager.com/downloads/Holdem_Manager_2_Update.exe but still I see the .5939 version that I already have.

+1

[morny]

Guys not sure why your not getting a prompt for new version, ive tested it a couple of times and it works for me, can you attach your holdemmanager.config file from C:\Users\YourName\AppData\Roaming\HoldemManager folder and also tell me what version you currently have.

In the meantime you can use this to manually upgrade
http://www.holdemmanager.com/Downloads/Hm2_2.0.0.5965.exe

[Masakik]

having same issue

[Azalin]

Guys not sure why your not getting a prompt for new version, ive tested it a couple of times and it works for me, can you attach your holdemmanager.config file from C:\Users\YourName\AppData\Roaming\HoldemManager folder and also tell me what version you currently have.

In the meantime you can use this to manually upgrade
http://www.holdemmanager.com/Downloads/Hm2_2.0.0.5965.exe

After the manual update to version .5944 the automatic update to .5965 (through HEM2) worked normally for me.

[udbrky]

Most of the time, this is an antivirus issue:


Please add holdemmanager.exe, hudfuncapps.exe, postgres.exe, pg_ctl.exe and hmupdate.exe (available only during an update) to the list of exceptions in your firewall and antivirus.

Please make sure that you install HM2 on an administrator account and runHM2 as an administrator.

Please use the direct download link for now:

http://www.holdemmanager.com/downloads/Holdem_Manager_2_Update.exe

You may need to uninstall your antivirus and firewall, install HM2, and then reinstall the AV/FW.

Please note that the hmupdate file only exists during an update.