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View Full Version : no saved hand histories on bwin



Syb0
12-17-2011, 02:08 PM
I have two computers with win7.On the PC the HHs of bwin are saved in userprofile\P5JavaClientSettings\hand history.On the laptop, there's only a "DPC" folder in it. Tha appdata\local\P5\bwin contains a hash.db and a logs folder with .log files.

Patvs
12-17-2011, 11:10 PM
enable the option to see Hidden System Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
http://rvgsoftware.fileburst.com/images/hidden.jpg



Then look again for handhistory folder on the laptop.
Check: C:\Users\%USERNAME%\AppData\Local\P5\handhistory

Or

C:\Users\%USERNAME%\P5JavaClientSettings\

Syb0
12-18-2011, 04:52 AM
The "show hidden files,folders and drivers" was enabled.I unticked "hide protected operating system files" but still nothing in either of the folders I mentioned.

Patvs
12-18-2011, 08:42 PM
I just played microstakes on bwin--> and the hands were saved in C:/Users/%USERNAME%\P5JavaClientSettings\Handhistory
in a file called: handhistory0.txt


Try doing a Windows FILE SEARCH on your computer for ".txt files" or play 1-2 hands then search for "handhistory0.txt"

If that doesn't resolve it reinstall the pokerclient.

Syb0
12-19-2011, 09:53 AM
I've played on both of my machines. On the PC i have a W3YA, a handhistory, a DPC and a 25793037 folder in the C:\Users\%USERNAME%\P5JavaClientSettings\ folder while on my laptop I've got only W3YA folder...
My last suspicion is that on the PC my user name is Syb0 without any non-english characters while on the laptop my username is Szabó with ó and maybe bwin or java can't do anything with that character,thats why my HHs are not saved.

Patvs
12-20-2011, 12:20 AM
Try changing the user name to not include non-English characters.
And reinstall the pokerclient on the laptop.

Syb0
12-20-2011, 05:07 AM
i've reinstalled not only the client but also java,and nothing...I'll try changing it on the weekend.

Patvs
12-20-2011, 09:46 PM
You downloaded the bwin full version right, and are not running the "play instantly" in browser client?

Syb0
12-21-2011, 05:11 AM
of course I've downloaded.I've read that hand histories are only stored on my machine if I play with the downloaded version.

netsrak
12-21-2011, 06:06 AM
If you can't figure it out we probably need to arrange a remote session: Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.

Mike88
01-05-2012, 09:29 AM
Did the problem get fixed? I have the exact same problem, and because it didn't get solved in any of the threads, I thought it was the pokerskin that caused the problems. Deposited on a new site today and still the same problem.

I can also only see a DCP folder in both my P5JavaClientSettings folder. When I use the windows file finder, it doesn't show any results :S

Syb0
01-05-2012, 09:31 AM
search for handhistory
for me it is stored in user\seraches\P5JavaClientSettings

Mike88
01-05-2012, 09:40 AM
I did, but there's only a map DPC there and nothing else.

Syb0
01-05-2012, 09:41 AM
i mean do a windows serach in the start menu if u have win7 or simply search the whole c drive

Mike88
01-05-2012, 10:19 AM
I did search for the file, as was mentioned in this topic, but without any results :S I think it somehow the HHs don't get stored at all, and that's why I'm having such a hard time importing

Patvs
01-05-2012, 10:31 PM
First of all, we need to enable the option to see Hidden Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
http://rvgsoftware.fileburst.com/images/hidden.jpg

So you can see hidden system files and folders.

Turn off User Account Control: http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/

Read: http://faq.holdemmanager.com/questions/13/Ongame_Bwin_BetfairSetup

Try reinstalling the pokerclient.

Mike88
01-06-2012, 07:53 AM
I've been through the ongame HEM walkthrough, this thread, and every other possible thread I could find on the topic, and haven't been able to find a solution. UAC is off and hidden files are shown. That's why it's driving me crazy, I feel like I've tried everything, but I cannot find the handhistory map. It just isn't there.

Did OP's problem get fixed and what was the solution?. Because to me, it seems like the exact same problem.

Syb0
01-06-2012, 12:48 PM
i've written that for me the solution was users\userprofile\searches\P5JavaClientSettings

Mike88
01-06-2012, 02:39 PM
It's fixed, thanks for the help!

century
09-19-2012, 12:40 AM
It's fixed, thanks for the help!

How did you end up fixing it?