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View Full Version : HM imports hands, but HUD doesn't work



ho de
08-25-2009, 03:04 PM
Please help me, so I can use my hud. Here are my answers to the questions in the faq:

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.08.04
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
full tilt poker (I only use full tilt)
2a) Have you clicked the Start Auto Import Button?
yes
3) Have you the settings exactly as per the FAQ for your site?
yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
the folder where I save hands is the same as the auto import folder in HM
5) Are the hands being imported into Holdem Manager?
yes, but not all hands that I played. For example today I played 10 hands as a test, but only 6 are in HM now

6) Have You Tried the Table Finder and did it work?
haven't tried it because hands are being imported
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
no
9) Have you attached the holdemmanager.config file?
yes

(btw "Launch HUD with Auto Import" is selected)
thanks in advance;)

fozzy71
08-25-2009, 03:25 PM
Please help me, so I can use my hud. Here are my answers to the questions in the faq:

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.08.04
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
full tilt poker (I only use full tilt)......


*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174