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View Full Version : holdemmanager shuts down directly after launch



oskar_123
08-25-2009, 11:51 AM
I had problems with connecting to postgresql, I followed this guide http://208.109.95.123/forum/showthread.php?t=8261 and now I can create databases etc from the dbcontrolpanel but when I launch holdemmanager it just shuts down. like it shows the program opening for a split second then it shuts down. the first time I started it after fixing my postgres issues it said "holdem manager will be making an upgrade to your database", dont know if that's relevant.

I have all my antivirus etc programs uninstalled, windows defender and windows firewall are deactivated and I just made a clean install of postgresql 8.3, I have the pro version of holdem manager and I've registered it.

fozzy71
08-25-2009, 12:07 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

Make sure the update is installing to the proper \holdem manager folder, if you installed it anywhere other than the default location originally.

Is it giving any error messages? Can you see holdemmanger.exe in the Task Manager > processes?

Have you tried reinstalling HM yet?


If you want to try reinstalling HM:


Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. http://www.holdemmanager.net/faq/?f=119. I usually just copy my entire \Holdem Manager directory.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.


If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Turn off Windows Firewall for installing HM and PostgreSQL. Once you get those installed you can add exceptions to the firewall. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Moderate or Deep settings.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder, and import any notes and hands/database. Make sure you copy/paste the current \config folder before you overwrite it. If your old config folder causes problems, you can paste the default \config folder back in.
9) Test if it works again for a while

oskar_123
08-25-2009, 12:46 PM
worked once I installed the beta, thank you.