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NyRo
12-16-2011, 01:39 PM
Hi,

I just upgrade my PC to Windows Seven and when I want to install HM1, I have registration errors.

First message :
License Failure Details
--------------------------------------------------
12/16/2011 5:34:45 PM
c1
--------------------------------------------------

Errors connecting to the server.

System Info
--------------------------------------------------

Timestamp: 2011-12-16T17:34:45 / 2011-12-16T18:34:45
Entry Assembly: HoldemManager, Version=1.11.5.5808, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files (x86)\RVG Software\Holdem Manager\
Platform: Windows Vista 64-bit Service Pack 1 [6.1 Build 7601]
OS Version: 6.1.7601.65536
CLR Version: 2.0.50727.5420
Process Bitness: 32-bit
Culture: en-US / fr-FR
Encoding: Europe de l'Ouest (Windows)
IIS Available: True
Machine Code: 9WTF3-8JHUP-LLHS5-J8C39-C2STV-D1UFG

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files (x86)\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

-fdy3zji *
3.2.2000.0 / 2.0 R 5420 (Win7SP1 050727-5400) for .NET 2.0 (Win7SP1 050727-5400)


HoldemManager *
1.11.5.5808 / 1.11.5.5808 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

mscorlib.resources
2.0.0.0 / 2.0 R 5420 (Win7SP1 050727-5400) for .NET 2.0 (Win7SP1 050727-5400)
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.resources
2.0.0.0 / 2.0 R 5420 (Win7SP1 050727-5400) for .NET 2.0 (Win7SP1 050727-5400)
C:\Windows\assembly\GAC_MSIL\System.resources\2.0. 0.0_fr_b77a5c561934e089\System.resources.dll

System.Web
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Web.Services.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.Web.Services.r esources\2.0.0.0_fr_b03f5f7f11d50a3a\System.Web.Se rvices.resources.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Windows.Forms.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms. resources\2.0.0.0_fr_b77a5c561934e089\System.Windo ws.Forms.resources.dll

System.Xml
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll


Second message when a press the 'Go Back' button
The serial number is invalid or could not be used to unlock the software. Please try again or contact customer service for assistance

My User Id : 47838

Can you help me ?

NyRo
12-16-2011, 02:21 PM
Hi,

Some précisions :
- After installing HM1, I reboot my PC
- I set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe to be started as administrator
- I try to reset my licence key on my account on the website HM
- I autorise HM in the Windows firewall as Domestic/Enterprise

You will find my 'Reg.log' file

punks
12-16-2011, 04:39 PM
+1

bannanguard
12-16-2011, 04:55 PM
+1

NyRo
12-16-2011, 05:13 PM
There are several threads like mine today... i think the problem isn't on our PCs but at the HM register center.

Could the admins gives us an answers ?

Patvs
12-17-2011, 12:45 AM
We have an issue with the license server.

Update to: http://www.holdemmanager.com/downloads/Hm1Update_Release_1.12.08_Patch_License_Fix.exe

NyRo
12-17-2011, 03:40 AM
Thanks a lot, it works very well :o