PDA

View Full Version : "My account"



bannanguard
12-16-2011, 11:53 AM
Hello!

When I log into My account I cant find the tab for my licence keys. I just got a new comp and wanting to disable one of my old comps so I can use my licence again..

Thanks!

Patvs
12-17-2011, 12:38 AM
Update to: http://www.holdemmanager.com/downloads/Hm1Update_Release_1.12.08_Patch_License_Fix.exe


Login on HoldemManager.com
In a slightly bigger font you can see:
MY INFO

LICENSE KEYS

TRANSACTIONS


--> click on license keys to see your license and reset it

bannanguard
12-17-2011, 08:19 AM
I can still only see MY INFO tab, no license keys nor transactions..

Patvs
12-17-2011, 10:27 PM
Click on My Account at the top bar

(don't click on Edit Profile, Change Password, Upload License Code)

Then click on Expand All / Collapse All.


Try logging in using a different browser, or update your current browser.

bannanguard
12-18-2011, 02:33 PM
Still not working.. I did put in my serial into HEM without de-activating any of the old ones and can use it again now, but I would still like to log in and see whats going on there

Patvs
12-18-2011, 08:28 PM
http://img851.imageshack.us/img851/3725/capturelu.png (http://imageshack.us/photo/my-images/851/capturelu.png/)

Uploaded with ImageShack.us (http://imageshack.us)

bannanguard
12-19-2011, 11:00 AM
Expand all

41391

Collapse all

41381


If I try to add the license key under "Upload License Code" it says my key is already linked to this account or something

Patvs
12-20-2011, 12:18 AM
Contact sales@holdemmanager.com to check your license key and account.