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View Full Version : My HEm is getting this message when I try to load it up.



rlee982
08-24-2009, 11:19 PM
http://img195.imageshack.us/img195/1156/errorkno.png (http://img195.imageshack.us/i/errorkno.png/)

It doesn't load at all and i get this message. What's going on? It was working fine yesterday.

rlee982
08-24-2009, 11:20 PM
I tried restarting and the same message pops up.

rlee982
08-24-2009, 11:43 PM
I even did the new upgrade as well and the same message pops up. I also formatted my computer yesterday so I have absolutely no idea what was going on. Everything was working fine yesterday.

rlee982
08-25-2009, 05:44 AM
Please respond to this.

netsrak
08-25-2009, 06:14 AM
This seems to be a hardware problem (harddisk or memory).

Did you make a completely fresh installation of your computer yesterday?

rlee982
08-25-2009, 06:31 AM
This seems to be a hardware problem (harddisk or memory).

Did you make a completely fresh installation of your computer yesterday?

two days ago to be exact.

rlee982
08-25-2009, 06:34 AM
two days ago to be exact.

Should I buy a new harddrive? I have 2.99 GB ram, so i don't think memory is the problem. Please respond with an answer asap. I need to eat!

fozzy71
08-25-2009, 07:04 AM
This seems to be a hardware problem (harddisk or memory).

Did you make a completely fresh installation of your computer yesterday?


two days ago to be exact.

Please try to reinstall again, following these directions exactly:

Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. http://www.holdemmanager.net/faq/?f=119. I usually just copy my entire \Holdem Manager directory.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.



1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Moderate or Deep settings.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder, and import any notes and hands/database. Make sure you copy/paste the current \config folder before you overwrite it. If your old config folder causes problems, you can paste the default \config folder back in.
9) Test if it works again for a while



Should I buy a new harddrive? I have 2.99 GB ram, so i don't think memory is the problem. Please respond with an answer asap. I need to eat!

I doubt you need a new HD.

Sorry for the delay, but I was sick yesterday and fell asleep at 5pm. I would normally be on the forums at the times you posted, if it weren't for that fact.

rlee982
08-25-2009, 07:14 AM
Please try to reinstall again, following these directions exactly:

Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. http://www.holdemmanager.net/faq/?f=119. I usually just copy my entire \Holdem Manager directory.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.



1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Moderate or Deep settings.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder, and import any notes and hands/database. Make sure you copy/paste the current \config folder before you overwrite it. If your old config folder causes problems, you can paste the default \config folder back in.
9) Test if it works again for a while




I doubt you need a new HD.

Sorry for the delay, but I was sick yesterday and fell asleep at 5pm. I would normally be on the forums at the times you posted, if it weren't for that fact.

thanks. I'm going to do what what you suggested. if it doesnt work , i'll just buy a new hard drive. Lucklily I have a laptop.