Problem with register manager after reinstall comp.

[Champaz]

Hello I got a problem with register holdem manager after I reinstalled my computer.
It says that the activation key is incorrect.

One thing that it could be is that I have a key to holdem manager pro omaha, but I think I only downloaded the normal holdem manager. But I can't even find where to download holdem manager omaha anymore.

anyways any help is appriecated.

[Patvs]

Did you download the HoldemManager 1 installer:
full installer @ http://www.holdemmanager.com/Downloads/Holdem_Manager_Setup.exe


This is the same installer for HoldemManager / OmahaManager
if you continue to have registration issues, please send your updated reg.log file from the c;\program files\rvg software\holdem manager\logs folder. if your windows is hiding known file extensions the file will simply be called 'reg'.

[Champaz]

Friday, December 16, 2011 7:07:28 PM: A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

Reason:
No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files (x86)\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
Could not register license.
Could not register with the server.
Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:

yea it looks something like this. :(

[Patvs]

Update to: http://www.holdemmanager.com/downloads/Hm1Update_Release_1.12.08_Patch_License_Fix.exe

[Champaz]

Nice seems to be working now, thank you very much =).

[Champaz]

Hello again got a new laptop today. And unfortunately there's problem now as well.
I resseted the profil to make sure it would work to enter the key again, but it may have backfired.

41721

41731


That's how it looks like what can I do about it?

[Patvs]

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Try running Holdem Manager activating again. If you continue to have registration issues, please send your updated Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.

(or click on "copy details to clipboard" and email us the full details)

[Champaz]

Awesome it worked, thanks,