saltines
08-24-2009, 03:41 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
using the latest beta fozzy sent me this morning
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
pokerstars
2a) Have you clicked the Start Auto Import Button?
yes
3) Have you the settings exactly as per the FAQ for your site?
I believe so
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Users\mark\AppData\Local\PokerStars\HandHistory \, this is where i have the hh going as per what the stars page told me to do.
in holdem manager auto import files i have them set to go to programfiles/pokerstars/handhistory
5) Are the hands being imported into Holdem Manager?
I don't think so, my tables i play pop up and seems no data is being obtained, nothing shows up on my tables either
5a) Do they import if you create a new database?
no i don't think so i just tried this
6) Have You Tried the Table Finder and did it work?
I don't know what this is
7) If you open the HH are they written in English?
yes they are in english
8) If your using Vista have you UAC disabled?
yes i believe i did this as fozzy instructed
9) Have you attached the holdemmanager.config file?
i don't know what this is
using the latest beta fozzy sent me this morning
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
pokerstars
2a) Have you clicked the Start Auto Import Button?
yes
3) Have you the settings exactly as per the FAQ for your site?
I believe so
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Users\mark\AppData\Local\PokerStars\HandHistory \, this is where i have the hh going as per what the stars page told me to do.
in holdem manager auto import files i have them set to go to programfiles/pokerstars/handhistory
5) Are the hands being imported into Holdem Manager?
I don't think so, my tables i play pop up and seems no data is being obtained, nothing shows up on my tables either
5a) Do they import if you create a new database?
no i don't think so i just tried this
6) Have You Tried the Table Finder and did it work?
I don't know what this is
7) If you open the HH are they written in English?
yes they are in english
8) If your using Vista have you UAC disabled?
yes i believe i did this as fozzy instructed
9) Have you attached the holdemmanager.config file?
i don't know what this is