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dway
08-24-2009, 12:52 PM
The HUD updates freeze once or twice a day and I have to restart HM.

The second time I restarted it today and it wouldn't connect to postgres.
I went to services to stop/ start it and it crashed the computer, internet dropped out and wouldn't connect until i restarted.

Is it possible to update postgres to the latest version ? I have 8.3 installed. 8.4 seems to be the latest.

thanks

fozzy71
08-24-2009, 02:45 PM
For the HUD issue.

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

If that doesn't take care of it, let me know and we can try a clean reinstall of HM.


I wouldn't necessarily recommend it if 8.3 is working OK. The connection issue typically UAC or Firewall Related.


If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Turn off Windows Firewall for installing HM and PostgreSQL. Once you get those installed you can add exceptions to the firewall. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171



If you need to reinstall 8.3 for any reason you could give 8.4 a try. I just uninstalled 8.3 yesterday and installed 8.4 with no problems (on XP). You will have to export your current DB to text files, and then reimport them to sql 8.4.

You first want to make sure you backup your DB, and while you are at it I would backup everything HM related. The important part for you is in bold.


Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. http://www.holdemmanager.net/faq/?f=119. I usually just copy my entire \Holdem Manager directory.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.



Vista: Turn off UAC - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Turn off Windows Firewall for installing HM and PostgreSQL. Once you get those installed you can add exceptions to the firewall. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

For uninstalling SQL please follow these steps:

1) Uninstall PostgreSQL from the Windows Control Panel.
2) manually delete the Program Files\Postgresql folders
3) run the command - start > run > cmd >

net user postgres /delete
4) reboot.

Make sure you have the latest beta version of hm - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

5) install PostgreSQL 8.4.

http://www.enterprisedb.com/products/pgdownload.do#windows

Note:
We do not have a FAQ for 8.4 yet, and it isn't 'offically' supported by HM yet, but it is pretty much all point and click next. The only thing I think I actually changed was the location of my \data folder, so it was on a different partition.