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bewell
08-24-2009, 12:04 PM
Hello I have a pb, the Hud doesn't not work, it can see on which table I seat but with 0 player on it. More over the hands imported from PS do not arrive in my data base.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.08.04 I have just dowloaded it because of my problem.

2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Party Poker and Poker Stars where I have my pb (PP is working well)

2a) Have you clicked the Start Auto Import Button?
Yes

3) Have you the settings exactly as per the FAQ for your site?
YEs

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes

5) Are the hands being imported into Holdem Manager?
No

5a) Do they import if you create a new database?
No

6) Have You Tried the Table Finder and did it work?
No, I don't know how. But HM and the Hud find my table (no one on it..)

7) If you open the HH are they written in English?
Yes

8) If your using Vista have you UAC disabled?
Yes

9) Have you attached the holdemmanager.config file?
Yes

Thank you to help me, and sorry for my english.

netsrak
08-24-2009, 02:43 PM
Please make sure you have the 1.09 beta 27 patch from the link in my signature.

If that doesn't help, or you need help for any reason, please let us know.