Error pop-up

[Daniel]

Lately I frequently get pop-up errors (see screenshot).

If I click continue, everything is working fine, until the next pop-up. Any ideas?

[Patvs]

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe** are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe**, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

**do the same for postgres.exe in the Program Files/PostgreSQL/8.4/bin folder

Run a manual Windows Update and install all updates, including all .net framework updates.

[Daniel]

I think I use the latest beta, but had these problems too with 12.06.

I use Vista, Avast, Windows firewall. Exeptions were set, UAC is off and HM is run as admin. .net is up to date.

[Patvs]

Try creating a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager and reimport your hands

Read:
http://forums.holdemmanager.com/manager-general/11194-top-10-hem-performance-increase-tips.html
assigning more RAM to PostgreSQL

[Daniel]

This was not the answer I was hoping for. I already did this 2 times earlier this year, and this would take me more than a week... Maybe I'll switch completely to HM2 to avoid this...

Could this error also affect HM2 performance? I also have issues with HM2 (connection problems to DB).

[Patvs]

Which PostgreSQL version are you using, using which port?
It seems you have some sort of database connection issue.
Possible cause:
-1 corrupt database
-2 general 'connection' issue


To prove it's not a corrupt database: run a vacuum/analyse in pgadminIII. (corrupt database--> will result in an error)
If you have no error--> Try editing the postgresql.config file---> install an update from PostgreSQL: Welcome (http://www.postgresql.org). (8.4.10 if you were using 8.4.x before)

---



If that doesn't resolve it.

If you have 4+ GB with a 64 bit windows--> install SQL 9.1 to a different port (5433)
Otherwise use 8.2 to port 5434. Edit the postgresql.config file--> and reimport your handhistories.


After you've reimported the hands--> BACKUP THE DATABASE.
It'll only take you half an hour to RESTORE a backup (compared to days of reimporting hands)


--

Switching to HM2 will only partially solve this: you'll be able to import your handhistories 5x faster into a new HM2 database.
But whether you use HM1 or HM2, if the update to 8.4.10 doesn't solve it, go for a different version installed to a different port with a new database.

[Daniel]

8.3 for both HM1 and HM2 on port 5432. I have 32 bit vista. DB is around 30 GB I think.

I'm at work now, will try vacuum. I earlier had some error with HM1 and reindexing solved these issues.

[Daniel]

Vacuum was fine, no errors. HOw can I update postgresql? On the site, I only see full downloads, not updates

Download PostgreSQL | EnterpriseDB (http://www.enterprisedb.com/products-services-training/pgdownload)

Should I stick to 8.3, or can I update to 8.4 without reimporting?

[Patvs]

You can update 8.3.x to 8.3.17 by just running the full installer.

[Daniel]

pop-up when installing/updating:

the existing directory (date/time setting: floating-point numbers) is not compatible with this server (date/time setting: 64-bit integers)

[Patvs]

If the update doesn't work, something is wrong with your current installation.

SAVE your notes, custom HUD, bonus/rakeback settings, by exporting them if you can still connect to the old database.
Also if you don't have all your handhistories in your archive folder, export your hands as a secondary backup.

Then install SQL 8.2: http://ftp.postgresql.org/pub/binary/v8.2.22/win32/postgresql-8.2.22-1.zip to a new port number instead.

[Daniel]

DB is still working. Would instatlling 8.2 require a reimport of hands? Why revert backt to 8.2 btw?

[Patvs]

Yes, installing a different version of SQL will require a new database, and reimporting all your hands.

You can also try SQL 9.0/9.1/8.4.
If those cause problems use 8.2

[Daniel]

How does HM2 handle different versions of postgresql? I have a db with 8.3 en backupped that one via PGadminIII, and would like to restore it with 8.4 (that's possible right?). If I install postgres 8.4, then what? Can it use 8.3 and 8.4 at the same time? Which version is in the combo installer btw?

edit: another error (HM2) can't see pop-ups, see below. Getting pretty fed up with this...

I threw some lines out, because the message was too long.


Zie het einde van dit bericht voor meer informatie over het aanroepen
van JIT-foutopsporing (Just In Time) in plaats van dit dialoogvenster.

************** Tekst van uitzondering **************
System.ArgumentException: pfr1.0 is geen geldige waarde voor eigenschap SharedSizeGroup.
bij System.Windows.DependencyObject.SetValueCommon(Dep endencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType, Boolean isInternal)
bij HoldemManager.Modules.UI.HUD.HudPopup.ApplyToGrid( Grid parentGrid, List`1 loadedList, IActivePlayer iPlyr, HudConfig cfg, Table tbl, String popupName, String caddyBadgeIndex)
bij HoldemManager.Modules.UI.HUD.HudPopup..ctor(Table tbl, IActivePlayer iPlyr, String name, String caddyBadgeIndex)
bij HoldemManager.Modules.UI.HUD.LayeredWindow.MakePop upWindow(HudPanel hp, Point pt, Int32 seat, Int32 subPanel)
bij HoldemManager.Modules.UI.HUD.LayeredWindow.HoverTi ck(Object sender, EventArgs e)
bij System.Windows.Forms.Timer.OnTick(EventArgs e)
bij System.Windows.Forms.Timer.TimerNativeWindow.WndPr oc(Message& m)
bij System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Geladen assembly's **************
mscorlib
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Win32-versie: 4.0.30319.239 (RTMGDR.030319-2300)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
HoldemManager
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----------------------------------------
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----------------------------------------
WindowsBase
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CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
System
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----------------------------------------
PresentationCore
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
Microsoft.Practices.Composite.Presentation
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----------------------------------------
Microsoft.Practices.Composite
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----------------------------------------
Microsoft.Practices.Unity
Assembly-versie: 2.0.414.0
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CodeBase: file:///C:/Program%20Files/Holdem%20Manager%202/Microsoft.Practices.Unity.DLL
----------------------------------------
System.Core
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Win32-versie: 4.0.30319.233 built by: RTMGDR
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----------------------------------------
RibbonControlsLibrary
Assembly-versie: 4.0.0.11019
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CodeBase: file:///C:/Program%20Files/Holdem%20Manager%202/RibbonControlsLibrary.DLL
----------------------------------------
NoteCaddy.Business
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----------------------------------------
mscorlib.resources
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----------------------------------------
Microsoft.Practices.ServiceLocation
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----------------------------------------
Anonymously Hosted DynamicMethods Assembly
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
WPFLocalizeExtension
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----------------------------------------
hnuxd05b
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----------------------------------------
dku11m3z
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----------------------------------------
02g5gktc
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----------------------------------------
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----------------------------------------
System.Data
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----------------------------------------
HMClass
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----------------------------------------
System.ServiceProcess
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----------------------------------------
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----------------------------------------
System.Transactions
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----------------------------------------
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CodeBase: file:///C:/Program%20Files/Holdem%20Manager%202/Mono.Security.DLL
----------------------------------------
PresentationCore.resources
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
Xceed.Wpf.Controls.v4.2
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----------------------------------------
UIAutomationProvider
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----------------------------------------
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----------------------------------------
System.Numerics
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----------------------------------------
Migrator
Assembly-versie: 1.0.0.0
Win32-versie: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Holdem%20Manager%202/Migrator.DLL
----------------------------------------
Microsoft.Scripting
Assembly-versie: 1.1.0.20
Win32-versie: 1.1.0.20
CodeBase: file:///C:/Program%20Files/Holdem%20Manager%202/Microsoft.Scripting.DLL
----------------------------------------
HoldemManager.Modules.UI.SitNGoWizard
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Win32-versie: 2.0.0.1
CodeBase: file:///C:/Program%20Files/Holdem%20Manager%202/Modules/HoldemManager.Modules.UI.SitNGoWizard.dll
----------------------------------------
HoldemManager.Modules.UI.Players
Assembly-versie: 1.0.0.0
Win32-versie: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Holdem%20Manager%202/Modules/HoldemManager.Modules.UI.Players.dll
----------------------------------------
HoldemManager.Modules.UI.HMApps
Assembly-versie: 1.0.0.0
Win32-versie: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Holdem%20Manager%202/Modules/HoldemManager.Modules.UI.HMApps.dll
----------------------------------------
HoldemManager.Modules.UI.HUD
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CodeBase: file:///C:/Program%20Files/Holdem%20Manager%202/Modules/HoldemManager.Modules.UI.HUD.dll
----------------------------------------
AssaultWare.Business
Assembly-versie: 1.0.0.0
Win32-versie: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Holdem%20Manager%202/AssaultWare.Business.DLL
----------------------------------------
System.resources
Assembly-versie: 4.0.0.0
Win32-versie: 4.0.30319.232 built by: RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.resources/v4.0_4.0.0.0_nl_b77a5c561934e089/System.resources.dll
----------------------------------------
HoldemManager.Modules.UI.ActiveSession
Assembly-versie: 1.0.0.0
Win32-versie: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Holdem%20Manager%202/Modules/HoldemManager.Modules.UI.ActiveSession.dll
----------------------------------------
HoldemManager.Modules.UI.Dashboard
Assembly-versie: 1.0.0.0
Win32-versie: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Holdem%20Manager%202/Modules/HoldemManager.Modules.UI.Dashboard.dll
----------------------------------------
---------------------------------------
WindowsBase.resources
Assembly-versie: 4.0.0.0
Win32-versie: 4.0.30319.1 built by: RTMRel
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase.resources/v4.0_4.0.0.0_nl_31bf3856ad364e35/WindowsBase.resources.dll
----------------------------------------
System.Windows.Forms.resources
Assembly-versie: 4.0.0.0
Win32-versie: 4.0.30319.235 built by: RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms.resources/v4.0_4.0.0.0_nl_b77a5c561934e089/System.Windows.Forms.resources.dll
----------------------------------------

************** JIT-foutopsporing **************
Als u JIT-foutopsporing wilt inschakelen, moet in het configuratiebestand voor deze
toepassing of computer (machine.config) de waarde
jitDebugging in het gedeelte system.windows.forms zijn ingesteld.
De toepassing moet ook zijn gecompileerd terwijl foutopsporing
was ingeschakeld.

Bijvoorbeeld:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

Wanneer JIT-foutopsporing is ingeschakeld, worden onverwerkte uitzonderingen
naar het JIT-foutopsporingsprogramma gestuurd dat op de computer is geregistreerd
en worden niet door dit dialoogvenster verwerkt.

[Patvs]

If you had a 8.3 database and backup--> install 8.3 again to restore it.
8.3 is not compatible with 8.4/8.2.

HoldemManager (HM1 and HM2) can use any version of PostgreSQL, but a pgadminIII backup must be restored in the same version of PostgreSQL.

You can run 8.3 and 8.4 at the same time as long as you install both to different ports (for example 5432, and 5433).
The combo installer/default version is: 8.4 (the internal HM backup utility will only work with SQL 8.4)


Did you update HM2 to 5930 build?

Popup error: This is known bug, it has #3880 in our bug database and it is being worked on right now as high priority.
Hope it will be fixed soon, but for now I can give you a workaround:
Close HM and go here
For Win7 / Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\ Config
Showing hidden files: http://www.bleepingcomputer.com/tutorials/tutorial151.html
for XP: C:\Documents and Settings\{username}\Application Data\HoldemManager\Config
Showing hidden files: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true
and simply rename this popup
make sure new name do not contains dots, underscores etc - english letters only - and "in one word"
and popup name should not begin or end with digit - english letters only
Then restart HM - it should work