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shootaa
08-23-2009, 06:32 PM
I cannot get my 2knl hands from pokerstars to import and have no idea what happened. The HH folder itself for my screen name is empty, so I suppose they've already been imported, just not read correctly? I have HEM ver 1.09 beta 26.

Thank you for the help and please let me know if you need more information.

Sanai
08-23-2009, 08:22 PM
I share the same problem as well. HEM is not reading any of my recent PS hands.

fozzy71
08-23-2009, 11:12 PM
I cannot get my 2knl hands from pokerstars to import and have no idea what happened. The HH folder itself for my screen name is empty, so I suppose they've already been imported, just not read correctly? I have HEM ver 1.09 beta 26.

Thank you for the help and please let me know if you need more information.

If the hands were written, and imported by HM, they will get moved to your \HMArchive.

To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.

Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).


Once you get the archived hands you can www.7zip.org the hands and email them to fabio@holdemmanager.net, with a link to this thread, and your forum name.



I share the same problem as well. HEM is not reading any of my recent PS hands.

1) Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
2) If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
3) If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174
4) Post the answers in a new thread